logistics manager United Kingdom
Job description
Logistics and Fleet Manager
Location: UK-Middlesex-20 Riverside Uxbridge
Hours: Monday – Friday 8 am-4:30 pm
Salary: £65,000
The Company:
Vision Vehicle Solutions has been helping victims of traffic accidents for over 20 years and provides a full claims management service and replacement vehicles to its clients. VVS is now a wholly owned subsidiary of Markerstudy Insurance Group.
Based in Uxbridge, VVS employees enjoy a hybrid working model with the opportunity for some days to work from home, although this role will be predominantly office based to provide strong support to the operational team. The company runs a fleet of circa 1,000 vehicles, likely to be increasing to 2,000 over the next 6-9 months, which it distributes through its 7 delivery and collection hubs across the country.
Overview:
The logistics manager is responsible for ensuring the company delivers and collects its vehicles as efficiently, and cost-effectively as possible. The focus is on maximising revenue and customer satisfaction whilst controlling costs.
Currently, the company is in the process of upskilling the role of depot managers to drive efficiency and reduce costs. A strong background in logistics is essential as the company carries out circa 1,000 vehicle movements per month and this will increase to 1,800 from Q3/4 2023.
The logistics and fleet manager will also be responsible for the leadership and performance of the fleet and logistics team based at our head office in Uxbridge.
The leadership of the maintenance and logistics function, supporting day-to-day department activity, ensuring the team remain motivated, and focussed and works efficiently to deliver all aspects of our maintenance and logistics performance. Responsible for authorising and controlling the cost of all relevant work to our vehicles in line with our standards and agreements, as well as leading the Logistics Team in arranging delivery and collection of our hire fleet.
Role location has some flexibility with most days in head office, some working from home days, and of course, a requirement to spend time travelling around the seven different logistics locations.
Responsibilities:
· Managing the fleet admin and logistics team
· Managing the depot managers and driving improved commercial performance from them
· Maximise fleet utilisation through effective fleet planning and reducing off-road time
· Monitor supply chain performance and charges to ensure the company is receiving the best service at minimum cost
· Control of end-of-life fleet cost
· Manage the security and tracking of our fleet vehicles
· To monitor the team’s performance using MI, KPIs, QA and observation
· Manage HR issues within the team in accordance with company policies and guidelines
· Identify training and development areas both across the team and individually
· Carry out team appraisals, including those of our Satellite Controllers
· Set appropriate targets for the team to monitor and drive performance
· Ensure all processes and systems remain fit for purpose
· Own and drive the implementation of any process changes as required
· Respond promptly to business needs
· Assist in team queries and escalations including customer dissatisfaction and complaints
Skills:
- Excellent organisational and prioritisation skills with strong attention to detail
- Confident and self-motivated
- Strong people management skills
- Strong analytical and problem-solving skills
- A working knowledge of the motor trade/ maintenance/ logistics/ vehicle hire industry with experience in dealing with suppliers and customers, both internal and external
- Strong IT skills and a good working knowledge of Excel and Outlook
- Understanding of Vision’s services, philosophies, systems, and organisation
- An understanding of GTA vehicle hire rates and standards or similar
- Ability to use their initiative, think outside the box and challenge the current process
- Can focus the team effectively during busy periods
- Have the ability to make fast, informed decisions
- Good communication skills (both verbal and written) and ability to communicate at all levels
- Strong motivational skills
- Strong negotiation skills
- Be an excellent and flexible team player
The Person
You will have a professional approach when dealing with individuals both internally and externally and will thrive in a busy environment where you are able to use your technical knowledge and experience to solve business challenges and offer a pro-active, hands-on way to deliver the best solution the first time.
- A track record of team leadership, people management and performance development.
- Previous experience in a logistics role is essential
- Commercially aware and able to identify efficiency and cost-saving opportunities without compromising quality.
- Confident and self-motivated with a calm and measured approach
- Not afraid to get hands on when needed and support the team.
Job Types: Full-time, Permanent
Salary: From £65,000.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Middlesex, UB8 2YF: reliably commute or plan to relocate before starting work (required)
Experience:
- Management: 2 years (preferred)
- Logistics: 1 year (preferred)
Work Location: In person
About Vermelo RPO
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Public
Website: vermelorpo.com
