Find More Than 10K+
United Kingdom Jobs

Job description

Key Duties and Responsibilities:

• Handle FCL/LCL Ocean Import Customs Release. Track and trace shipments to final destinations, including audit invoice, cost, arrange delivery, etc.
• Provide excellent customer service.
• Handle and resolve all issues with clients.

Qualifications:

• Minimum 1 year experience in Ocean import shipments.
• Good knowledge of North America logistics.
• Sense of responsibility.
• Experience coming from a very fast paced environment.
• Experience coming from a high volume email a day environment and knowing how to prioritize.
• Strong time management, able to prioritize tasks, communication skills.
• Ability to provide quality service for our customers by understanding their needs and requirements .
• Ability to remain calm in stressful situations, work under pressure and meet deadlines.
• Ability to multi-task in fast paced environment.

The ideal candidate will have a solid experience in 3PL environment; with proven skills in the following:

• Coordinating all aspects of shipment process, including booking, manifest, Bills of Lading and billing.
• Reviewing all shipment documentation to confirm accuracy and perform data input to open file.
• Ensuring all client special instructions are followed.
• Assist other team members as needed to ensure timely completion of work
• Maintaining effective relationship with clients and answer general inquiries regarding shipment status.
• Tracking status with truckers & ocean and air carriers and keeping clients/agents advised of status.
• Follow ups on client’s reports.
• Performing billing functions including preparing client invoices and all required support documents.
• Maintaining customer profiles.

Desired Skills and Experience

• Minimum 2 years related experience.
• Experience handling Ocean and Air shipments is an asset.
• Excellent communication and interpersonal skills (both verbal and written).
• Proven experience in freight brokerage sales, with a desire to grow professionally.
• Strong customer service skills.
• Strong organizational skills with the ability to meet tight deadlines.
• Team Player.
• Strong computer skills.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application question(s):

• What are your Salary expectations?

Experience:

• CargoWise: 1 year (preferred)
• Customs Brokerage: 2 years (required)
• Ocean Import: 1 year (required)

Licence/Certification:

• CCS certification (preferred)

Work Location: Remote

About A.D. Rutherford International

Revenue: $5 to $25 million (USD)
Size: 1 to 50 Employees
Type: Company - Private
Website: www.adrutherford.com