Find More Than 10K+
United Kingdom Jobs

Job description

Main Purpose of Job Role:

Reporting to the Directors, you will be responsible for helping to achieve the company’s sales turnover, on time delivery and profit targets by:

• Ensuring that jobs are packed/despatched, cost effectively and delivered on time in accordance to customer build specification and quality requirements.
• Lead staff that work within the despatch department.

Main Duties:

Logistics

• Carry out daily functions to ensure smooth running of the despatch department
• Planning outgoing deliveries, preparing delivery notes, checking and verifying products as well as preparing products for despatch
• Ensure that finished product is well packaged, labelled and delivered according to the agreed delivery date
• Process completed job cards ensuring all parts bookings are accurate and putting additional parts into stock.
• Arranging transportation for incoming/outgoing product with external couriers as required in a cost effective manner
• Entering and printing of subcontract purchase orders and coordination of subcontract activities directly with suppliers
• Ordering of materials for the despatch department
• Packing and dispatch of completed orders
• Kitting of Final Assemblies prior to despatch
• Finishing Inspection

Inventory Management

• Organising, planning and coordinating all inventory management activities
• Ensure that both goods inward and distribution departments are well organised and adequately resourced to sufficiently support production and the goals of the business.
• Ensure incoming product is processed and managed appropriately according to company procedure ie booking in and inspection of parts
• Ensure materials are ready and available for production as and when required.
• Ensure that any materials that are late or holding up production for whatever reason are chased and followed up until received.
• Ensure subcontract processes are received back and that suppliers are chased if late

Production Control

• Preparation of information for daily meetings/ holding daily 8.30am meetings and arrange coordination of deliveries
• Identify risks to meeting planned delivery dates and action response
• Fast track orders through the Tricorn system
• Monitor & review production progress against deadline targets to ensure on time delivery.

Customer Service

• Respond to any customers questions on deliveries or delivered items.
• Maintain proactive, dynamic and effective communication with customers at all times.
• Offer flexible and helpful customer service to maintain a high level of customer satisfaction and repeat business.
• Attend weekly Teams meetings with customers.

Health & Safety

• Promote & maintain awareness and compliance of H&S in accordance with best practice and legal requirement.
• Follow all safety regulations and precautions including risk assessments
• Wear all required and necessary Personal Protective Equipment.

Personal Skills

• Computer literate to include the use of Microsoft Word, Excel, Powerpoint, Outlook, and using courier software / web-based applications.
• Able to select the most appropriate communication method depending on the situation (face to face, phone call, email etc.)
• Good workload management with the ability to react positively to changing demands.
• Reliable and trustworthy
• Excellent team worker, with the ability to work alone. Has the desire to succeed as an individual and with the surrounding team
• Positive approach / attitude to customer service (both internal and external customers)
• Self-motivated
• Flexible and adaptable, with a willingness to take a hands-on approach when required, so a capability to carry out departmental tasks is essential
• Good administrative and numerical skills
• Confident and calm under pressure
• Good planning and organising skills with the ability to prioritise accordingly and manage a team of staff
• Background in engineering would be desirable but not essential

Job Type: Full-time

Benefits:

• Company pension
• Free parking
• Life insurance
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Haverhill: reliably commute or plan to relocate before starting work (required)

Work Location: One location