Locality Manager - Gloucestershire Out Of Hours (OOH) Gloucestershire
Job description
About The Role Practice Plus Group are seeking an experienced Locality Manager for our Gloucestershire OOH (Out of Hours) service! This will be a full time, position working 37.5 hours per week. You will be required to work 60% of your role Out of Hours and 40% of your role In Hours. You will be given direct line management for Drivers and Receptionists in their Locality, including the support and coaching of staff in relation to all quality, performance, development and welfare issues. You will also cover any training requirement needs for Clinical and Operational staff in the use of IT Systems and any other Practice Plus protocols and processes. Other duties include assistance to the Service Delivery Manager in the management of the operational element of the Out of Hours service, maintaining compliancy levels and staff engagement. You will also work collaboratively with the Service Delivery Manager and Information Analyst, to monitor performance of the service against the delivery of National Quality Requirements (NQR/DX Codes) and Local Key Performance Indicators that form part of the Out of Hours . About You The successful candidate will have: Geographical knowledge of Gloucestershire Evidence of continuing education and development. Ability to evidence a sound understanding of the NHS principles and values. Experience of coaching, mentoring and developing staff. Effective communication and decision-making capabilities Ability to work under pressure and to tight deadlines About Us Additional Information: Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We're proud to be at the forefront of developing new and exciting ways to support the nation's health too, helping patients to maximise their wellbeing and live life to the full. When you're part of the Practice Plus Group team, you don't just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We'll help you be the best you can be. We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life. If you'd like to learn more, please contact Becca Harrington, at Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity Practice Plus Group
