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REQ ID: 118845
JOB TITLE: LMS Operations Administrator
SALARY: £50,000 - £60,000
POSTING END DATE: 19/09/2023
LOCATION: Gaydon

Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.

WHAT TO EXPECT

At JLR we are committed to delivering a seamless Retailer and Customer experience through our cutting-edge SM@RT platform. We are seeking a dedicated LMS Operations Administrator to ensure that SM@RT remains consistently accurate and reliable. This critical role involves coordinating with key stakeholders, managing code fixes, overseeing minor improvements, translations, and deployments, and maintaining the SM@RT User Manual.

If you are passionate about ensuring operational excellence and are ready to be the driving force behind our SM@RT platform, we want to hear from you.

Key Accountabilities and Responsibilities:

• Key Triage Lead: Take ownership of all BAU (Business as Usual) issues across markets and maintain oversight of ongoing development.
• Prioritisation: Select and prioritise BAU incidents and small change requests while assessing risks, complexity, and strategic alignment.
• Cross-Team Coordination: Collaborate effectively with the fix, development and integration teams and confidently communicate activities to the subscribing markets and stakeholders.
• Reporting: Develop and maintain reporting mechanisms to present tool health and performance statistics to stakeholders.
Purchase Orders: Raise or coordinate the raising of Purchase Orders and Invoice Payments in SAP, contributing to budget discussions with Finance Teams.

WHAT YOU'LL NEED

Essential:

• Automotive Experience: Understanding of the automotive industry and the significance of systems and knowledge management.
• Project Planning: Demonstrable project planning and process skills with adaptability to diverse activities and projects.
• Budget Management: Ability to manage budgets and exercise cost control.
• Customer Focus: A strong customer, retailer, and commercial focus.
• IT Proficiency: Strong IT skills, particularly in Excel and JIRA.

If you are ready to take on a pivotal role in ensuring the success of our SM@RT platform, apply today and help us shape the future of automotive technology.

SO WHY US?

Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey.

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.

Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.

JLR is committed to equal opportunity for all.