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Job Description Summary

Job Description

Home is at the heart of our Group Strategy. We’re looking for people who will play a key role in delighting our customers throughout their home journeys and protecting what’s important to them.

You’ll become a certified adviser who uses specialist Mortgage and regulatory knowledge to help our customers with their Mortgage and Protection needs. With several vacancies across London, initially you’ll be based in one of our Central London branches; but once you're fully competent (typically between 6 – 12 months) you could also enjoy a hybrid role - split between home and branch, so you’ll have a great work/life balance.

What we’re looking for...

About the Role

As a certified colleague your details will be published on the FCA’s Financial Services Register

Due to the nature of the role candidates will be subject to enhanced levels of vetting and annual recertification.

Working patterns for these roles will be discussed during the recruitment process, however our operating hours are 8am-10pm and will include some evening and weekend working. We value your flexibility and will do our best to facilitate working hours that are suitable to you, whilst meeting the needs of our customers.

Benefits package

At the heart of all this is our people – we know that you’re what makes the difference to our customers and in turn we offer career development, competitive pay and a broad benefits package.

On top of this you’ll get a 4% flex cash pot which you can take as cash or spend on a wide range of options such as:

In addition to this you’ll be eligible for an annual bonus opportunity.

You'll also get the following:

We also have a number of free health and well-being offerings and generous parental and adoption leave policies. Everything is geared to suit your lifestyle, and so you can be sure we're investing in your future.

Interested?

As a leading employer we're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.

If you're passionate about helping customers with their Mortgage and Protection needs, get in touch and apply today we’d love to hear from you!

And just let us know if any reasonable adjustments are needed to our recruitment processes - we'll try to accommodate them.

This role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing ‘significant harm’ to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks

As a certified colleague your details will be published on the FCA’s Financial Services Register

This role has been identified as a Functions requiring qualifications under SYSC 27.8.10R as defined in the FCA Handbook.(1) Each function involving an activity for which there is a qualification requirement as specified in TC App 1.1.1R (Activities and Products/Sectors to which TC applies) is an FCA certification function.(2) A person performs the FCA certification function in this rule even if: (a) the time period within which the person must have obtained the qualification requirement has not yet expired; or (b) the person is exempt from the qualification requirement.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.