Live Streaming Production Manager United Kingdom
University of Warwick
Full Time
United Kingdom
33348 - 43155 GBP ANNUAL Today
Job description
Permanent position, 1.0 FTE.
This is an exciting opportunity to help innovate the way WBS approaches its online, live delivery of education. The postholder will, amongst other things, be responsible for managing the SmartStage facility. This is an immersive, augmented reality video environment which allows the presenters to see and interact with the content around them, such as graphics and even holograms. This stage will be used for the delivery of synchronous, online events. The postholder will work with academics to help them design their online sessions, from a technological as well as a pedagogical point of view. They will provide one-on-one and group training, research improvements and help integrate these into current practices. Furthermore, they will promote our new approach across the business school and the university. They will also run a small team of Live Streaming Production Coordinators, who will provide the day-to-day running of this stage. Besides SmartStage, the role will cover any other upcoming live-streaming and immersive technologies.
The role is critical to the blended and online learning aspects of the WBS 2030 strategy. It will be a great opportunity for a proactive and enthusiastic individual to make a real impact in online education.
This role could be a good fit for people with a background in media and video production, live production (theatre or education), broadcast and/or others.
To apply please complete the application form and provide a CV and covering letter which clearly sets out how you meet the essential and desirable criteria as highlighted in the person specification.
First Interview: 28 June 2023
Second Interview: 05 July 2023
To find out more or arrange an informal conversation about the role, please contact: Ewout Buckens, [email protected]
Job Description
JOB PURPOSE
Working within the Teaching and Learning Enhancement team, the role holder will proactively work with members of faculty in using our teaching technologies, in particular our innovative live-streaming environments, including XR facilities. This will include the day-to-day management, development and technological ownership.
The role holder will lead and manage a small team of Live-streaming Production Coordinators to collaborate with colleagues, members of faculty and external stakeholders to support the innovative design, creation, administration and delivery of best in class online teaching events, ensuring an excellent student experience. They will provide expertise, advice and technical ownership, making decisions to resolve issues quickly and thoroughly to maintain the smooth running of productions. The role holder will be part of a dynamic team that is always working to develop its practices and continuously improve learning materials, so a flexible attitude and willingness to try new approaches and learn new skills is desirable.
DUTIES AND RESPONSIBILITIES
The role holder will manage the service which provides support to colleagues, members of faculty and external stakeholders in achieving excellence in the delivery of live interactive online teaching sessions using our live streaming technology, including XR facilities by establishing and implementing processes for its use, championing and developing innovative practice and providing technical support and development.
Pedagogical Practice
Innovation and Design
Technical Development
Research and Development
Project management, process development and maintenance
Development of Projects and Processes
Line Management Responsibilities
The role holder will lead and manage a small team to optimise and develop the service and the capabilities of the team.
Working within the Teaching and Learning Enhancement team, the role holder will proactively work with members of faculty in using our teaching technologies, in particular our innovative live-streaming environments, including XR facilities. This will include the day-to-day management, development and technological ownership.
The role holder will lead and manage a small team of Live-streaming Production Coordinators to collaborate with colleagues, members of faculty and external stakeholders to support the innovative design, creation, administration and delivery of best in class online teaching events, ensuring an excellent student experience. They will provide expertise, advice and technical ownership, making decisions to resolve issues quickly and thoroughly to maintain the smooth running of productions. The role holder will be part of a dynamic team that is always working to develop its practices and continuously improve learning materials, so a flexible attitude and willingness to try new approaches and learn new skills is desirable.
DUTIES AND RESPONSIBILITIES
The role holder will manage the service which provides support to colleagues, members of faculty and external stakeholders in achieving excellence in the delivery of live interactive online teaching sessions using our live streaming technology, including XR facilities by establishing and implementing processes for its use, championing and developing innovative practice and providing technical support and development.
Pedagogical Practice
- Understand best practices of live streaming and XR technologies.
- Raise awareness of the facility across the School and wider University, and advocate for its use.
- Deliver group and individual training and conduct orientation visits.
- Interpret the production requirements of members of faculty and staff in using live streaming and XR technologies.
- Work with stakeholders to design their live sessions.
- Lead the team to proactively direct and advise members of faculty and staff to optimise their use of live streaming and XR technologies.
- Facilitate and co-ordinate the work of the team in the creation of training materials, production of subtitles and other assistive media as required.
Innovation and Design
- Lead in the creation of design documents, storyboards, templates and prototypes that enable members of faculty and staff to visualise activities with live streaming technology and adapt plans according to their feedback and teaching preferences.
- Lead the Online Events Team to source and adapt new 3D elements and assets for use with the live streaming technology, including XR facilities. This will include developing own skills and capabilities and those of the team.
Technical Development
- Manage a technical support service on the use of innovative live streaming and XR technologies.
- Ensure the team can anticipate and fix technical issues in an efficient and appropriate manner, reassuring users and taking ownership. Make suitable decisions to resolve issues and enquiries.
- Liaise with external stakeholders and suppliers and acts as a point of escalation to ensure the technology runs smoothly.
Research and Development
- Keep track of new developments and current practices in live streaming and online education.
- Research new use cases and advise and guide Members of Faculty in developing and implementing new ideas.
Project management, process development and maintenance
- Design, develop and implement processes to ensure the operational effectiveness of available technologies under the remit of the team. This includes creating booking processes, ensuring enquiries are managed efficiently, anticipating demand and prioritisation.
- Project manage large scale events to ensure production runs smoothly and learning opportunities are optimised.
- Ensure continual improvement to workflows and create internal guidance.
- Manage relationships with potential partners who wish to use the facility.
Development of Projects and Processes
- Identify, develop and undertake other project opportunities in collaboration with colleagues, where appropriate.
- Contribute to the evaluation of emerging digital learning products, platforms and solutions. Identify and participate in continuous professional development as appropriate.
- As required, perform any other duties commensurate with the post.
Line Management Responsibilities
The role holder will lead and manage a small team to optimise and develop the service and the capabilities of the team.
For further information about the University of Warwick, please read our University Further Particulars.
Warwick Business School (WBS) is a world-class business school at the heart of a world-class University, challenging assumptions and championing business as a force for good. From the pioneering research we undertake, to the students we help to shape, we are for the Change Makers who will impact the world for the better.
We were the first UK business school to be triple accredited by the major bodies (EQUIS, AMBA, AACSB) and our courses consistently rank highly (our Distance Learning MBA is first in the world, our Executive MBA is ranked first in the UK and sixth in the world, and our MSc Management is ranked first in the UK and ninth in the world).
However, we’re more than our rankings and we’re proud to be different. We’re down to earth and approachable, and we want WBS to feel like home to our students, our staff and our alumni community. We look to provide a stimulating and fulfilling work environment for all. One where you will feel supported and encouraged to grow professionally; developing your knowledge, skills, confidence and career.
Our Vision
Our vision is to be Europe’s leading University-based business school, developing transformational ideas and people that shape how we do business. This vision is supported by our three-fold mission:
1. To develop cutting-edge research that leads debate and deepens our understanding of the practice of business and management.
2. To provide a transformational learning experience, enabling our stakeholders to realise their full potential.
3. To work in partnership with policy and practice, both in terms of our research and teaching activities, to catalyse the impact of our work.
Everything we do is underpinned by our CORE values and driven by a commitment to a Change Maker mindset. We look for this shared commitment across our staff and student community.
• Change Makers have the drive as well as the vision. It’s one thing having a vision but having the drive and work ethic to realise a vision is another matter. Change Makers relentlessly pursue every possible solution in order to achieve their goals.
Our CORE Values
The University of Warwick holds an Athena SWAN Silver award; a national initiative to promote gender equality for all staff and students. Further information about the work of the University in relation to Athena SWAN can be found at the following link: Athena Swan (warwick.ac.uk)
The University of Warwick is one of the six founder institutions of the EUTOPIA European University alliance, whose aim is to become by 2025 an open, multicultural, confederated operation of connected campuses.
Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social and cultural barriers that may otherwise prevent people from succeeding.
We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here.
Right to work in the UK
If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa in the UK points-based immigration system please click on this link which contains further information about obtaining right to work in the UK and details about eligibility for sponsorship for a Skilled Worker Visa.
Warwick Business School (WBS) is a world-class business school at the heart of a world-class University, challenging assumptions and championing business as a force for good. From the pioneering research we undertake, to the students we help to shape, we are for the Change Makers who will impact the world for the better.
We were the first UK business school to be triple accredited by the major bodies (EQUIS, AMBA, AACSB) and our courses consistently rank highly (our Distance Learning MBA is first in the world, our Executive MBA is ranked first in the UK and sixth in the world, and our MSc Management is ranked first in the UK and ninth in the world).
However, we’re more than our rankings and we’re proud to be different. We’re down to earth and approachable, and we want WBS to feel like home to our students, our staff and our alumni community. We look to provide a stimulating and fulfilling work environment for all. One where you will feel supported and encouraged to grow professionally; developing your knowledge, skills, confidence and career.
Our Vision
Our vision is to be Europe’s leading University-based business school, developing transformational ideas and people that shape how we do business. This vision is supported by our three-fold mission:
1. To develop cutting-edge research that leads debate and deepens our understanding of the practice of business and management.
2. To provide a transformational learning experience, enabling our stakeholders to realise their full potential.
3. To work in partnership with policy and practice, both in terms of our research and teaching activities, to catalyse the impact of our work.
Everything we do is underpinned by our CORE values and driven by a commitment to a Change Maker mindset. We look for this shared commitment across our staff and student community.
- Change Makers see the bigger picture. Thinking beyond themselves and their environment, they’re open to other viewpoints and consider the ripple effect of what they do on a personal, social, and commercial level. They’re driven by having the biggest positive impact and a focus on the greater good.
• Change Makers have the drive as well as the vision. It’s one thing having a vision but having the drive and work ethic to realise a vision is another matter. Change Makers relentlessly pursue every possible solution in order to achieve their goals.
Our CORE Values
- Curiosity. We challenge, we embrace different perspectives, and we think creatively to build our future.
- Openness. We’re open to different perspectives, talking to stakeholders, listening to feedback, embracing change and pushing forward for the better.
- Restlessness. We’re not satisfied with standing still, and never stop looking for ways to improve. Constantly evaluating, we don’t stop when we’ve achieved one thing; we use all of our initiative, drive and resourcefulness to achieve more.
- Excellence At a world class university and a globally recognised business school, excellence is a given. There are no half measures at WBS.
The University of Warwick holds an Athena SWAN Silver award; a national initiative to promote gender equality for all staff and students. Further information about the work of the University in relation to Athena SWAN can be found at the following link: Athena Swan (warwick.ac.uk)
The University of Warwick is one of the six founder institutions of the EUTOPIA European University alliance, whose aim is to become by 2025 an open, multicultural, confederated operation of connected campuses.
Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social and cultural barriers that may otherwise prevent people from succeeding.
We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here.
Right to work in the UK
If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa in the UK points-based immigration system please click on this link which contains further information about obtaining right to work in the UK and details about eligibility for sponsorship for a Skilled Worker Visa.
