Job description
Location: Newcastle-upon-Tyne
The Role
Helping Hands aims to provide people with peace, comfort and happiness in their own home. Your role as a Regional Care Manager will be fundamental in ensuring we can achieve this by managing the Live-in care service within your geographical area.
To be successful in this position you will work closely with the coordination team in your region to ensure continuity of care for our customers. You will also manage relationships with customers and their families positioning Helping Hands as both an employer and care provider of choice.
Main Responsibilities:
- Managing and leading the Live-in Carers within your region to ensure the quality of care delivered is market leading
- Business development and growth in line with the business plan, focusing on the private sector market
- Maintaining compliance with CQC/CIW
- Building and maintaining relationships with internal teams to ensure new customers are accurately matched with a carer
- Assessment and care planning for all new and existing customers
What’s in it for you?
At Helping Hands, we recognise that being a manager means you often have to wear many different hats and that is why our support network will be on hand to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including:
- Career progression opportunities
- 23 days annual leave + Bank holidays
- Eligibility to apply for a Blue Light Card
- Employee Assistance Programme
Did you know that Helping Hands are the only care company in the UK to be a winner in the annual Glassdoor Employees’ Choice Awards, a list of the best places to work, 2 years in a row.
If you are ready to start your Helping Hands journey, click apply today!
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.