Live Chat Advisor Coventry, England
Job description
Live Chat Advisor-
Working Hours - 2pm - 10:30pm
Would you like to work for a progressive organization offering a warm, friendly and upbeat environment? IF SO APPLY NOW!!!
This opportunity will see you being able to work from home once training is completed on site in Exhall ( please do not apply if you cannot commit to training onsite)
DO NOT MISS This opportunity for a Lice Chat Advisor- to work on a client campaign for a well known leading brand. Offering expert training and guidance to be successful in your role, along with many benefits and opportunities to earn incentives.
Benefits
- Employee discount
- Free onsite parking
- Paid holidays
- Opt out pension scheme
SALARY
- Basic salary of £20,000 - £21,000
The Role as a Live Chat Advisor will include
- As a Live Chat Advisor, you will be speaking to customer via Live Chat
- Providing general customer support
- Complaints based live chat
What we look for in a Live Chat Advisor
- Friendly warm voice
- Live Chat experience
- Eager to work and learn personality
- A confident individual
- Experience in retail, sales or customer service
- have the ability to handle rejection and remain resilient throughout the day
- You must be able to deliver a top-quality customer service and ensure the best outcome for the customer
- The ability to hold conversation will people of all ages and backgrounds and can easily build rapport with customers
Job Types: Full-time, Permanent
Pay: £20,000.00-£21,200.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Coventry, West Midlands: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
