Job description
This role involves but is not limited to:
Responding to post, telephone enquiries and queries from Clients.
Assisting Fee Earners in all account queries including billing
Opening and closing files and setting up the compliance
Working on files as appropriate, including drafting standard letters, collating evidence and preparing cost letters, keeping diary entries updated on bulk cases.
Carrying out administrative duties as appropriate including updating referrer’s information, paying invoices.
Photocopying, scanning and filing documents including large bundles for trials and disclosure exercises where attention to detail is highly necessary.
Organising Fee Earners/client meetings.
Enter, maintain and update client details and relevant information on the system.
Requirements:
Ability to use case management systems
High standard of computer literacy
Must be adaptable and flexible
Must have good time management and organisational skills
Ability to work amidst frequent interruptions whilst maintaining accuracy and attention to detail.
Ability to work independently and as part of a team
Attention to detail
Company Core Values:
Aspirations: To be the best that you can, motivated to do things better, works smarter not harder, embraces changes, learns from mistakes, takes an interest in the vision of the business
Integrity: Open and honest, shows respect, admits mistakes, looks at ways to improve and share ideas
Innovation: Creative and Dynamic, Adaptable to change, seeks ways of doing things better, get involved with work that makes a difference, continuously learns new things for personal development
Commitment: Relationships for the long-term