Linen Porter Watford, East of England, England
Job description
Linen Porter
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WELCOME TO A WORLD OF OPPORTUNITIES- No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
- Hourly RateofPS11.55 per hour
- Smart uniform providedand laundered
- Freeand healthy meals when on duty
- Grow your Careeryour next position could beas a Housekeeping Supervisor
- Personal Developmentprogrammes designed to support you at every step of your career
- A chance to make a differencethrough our Corporate Responsibility programmes - Find out what and how we are doing ()
- Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts:with Perks at Work
- Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking
- Subsidised TaxiScheme
- Accommodation availablewith all billsincluded
- Guest Experience Day:1 night stay with breakfast
- Modern and inclusiveTeam Member's areas
A Linen Porter is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.
What will I be doing?
As a Linen Porter, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Linen Porter will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Check uniforms for cleanliness and condition, carrying out minor repair work, if required
- Ensure support is provided to the laundry function when required
- Complete wash cycles, folding of linen and correct storage
- Manage guest requests in line with company brand standards and one call delivery deadline
- Greet guests in public areas and rooms in a warm and friendly manner
- Provide laundry, pressing, sewing, and other similar services to guests
- Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
- Maintain linen room and uniform store
- Ensure floors are stocked with the correct amount of each linen items
- Ensure chemicals are used and stored correctly
- Report maintenance and hazard issues
- Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Linen Porter serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Ability to work under pressure
- Ability to work on own or in teams
- Respond to guest requests and deliver high levels of service
- Methodical and well organised
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous laundry experience
- Experience in a similar role
Want to know more about this job?
Contact Anjali directly in our Recruitment Team on
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
Hospitality Integrity Leadership Teamwork Ownership Now
The most recognized name in the industry, Hilton remains synonymous with the word "hotel." From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.
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