Job description
We are currently recruiting for a business analyst to join our Change Management team. You will play a pivotal role in delivering internal projects and transformation activity. This is a great opportunity to build on your existing experience and develop new skills while working in a friendly, Agile environment.
Key Responsibilities
- Analyse and map key business processes, identifying waste and root causes causing inefficiencies.
- Measure the baseline and delivered benefits of improving the processes.
- Communicate with all stakeholders across the firm to ensure an accurate understanding of analysis, requirements, and potential impacts.
- Identify, recommend and assist with the design of business requirements for change projects with relevant people across the firm.
- Work with a project manager and Change Management colleagues to recommend options, establish and maintain a roadmap of activity.
- Confident facilitation of multi-disciplinary teams with strong customer focus.
- Build and maintain relationships with colleagues to support the successful delivery of change projects.
- Prepare and maintain relevant project documentation for processes and deliverables using the most appropriate tools and methods including waterfall, agile, etc.
- Using the Hymans Robertson Change Management Framework (CMF), where applicable, throughout the entire business change lifecycle.
- Identification and escalation of issues and risks arising, often assisting in the resolution of issues and mitigation of risks
- Assist with the smooth transition of the project to Business as Usual (BAU) to verify that the project benefits are both fully realised and maintained.
The Candidate
- Strong communication skills with the ability to, influence, and motivate others.
- Someone focussed on processes and tools.
- Someone who can look at problems holistically and independently.
- Strong analytical skills, with the ability to balance attention to detail with sight of the bigger picture.
- A flexible and positive mindset with natural ability and motivation to work in a changing environment
- Ability to contribute proactively to share knowledge and experience.
- Enjoys working as part of a team or on their own and is responsible for planning and managing their own time.
- A confident facilitator with the ability to influence and manage stakeholders at all levels.
Qualifications and Experience
- Experience working as a Business Analyst to analyse and identify opportunities for impactful change.
- A Business Analysis/Change Management qualification would be desirable but not essential.
- Some knowledge of IT and Financial Services would be useful but not essential.