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If you have a passion for customer service and a keenness to learn about the library service, we would like to hear from you!

The modern library is more than an opportunity to borrow a free book. People visit our libraries for a wide range of information such as getting online, job-seeking, health and well-being or national and local information. We also work in partnership with a number of different organisations on a regular basis, some are based in our buildings and others visit and hold sessions.

As a Library Assistant your duties will include staffing the customer counter, answering a wide range of enquiries, and maintaining our service provision. You will perform routine tasks such as answering phone calls, issuing items to customers, cash handling, and organising files. You will also be required to support library events, such as Children’s events over the summer. Key to the Library Assistant role is being able to signpost people to what they are seeking. Knowledge and experience of working in a library is not essential as full training will be provided. On occasions you will be required to work in other libraries within East Sussex.

We are looking for candidates who:

• Have good customer service and communication skills
• Have a good understanding and ability to use ICT
• Work well in a team
• Are self-motivated
• Can undertake manual handling tasks
• Are willing to learn and undertake training as required

For more information and to apply for this role please follow the ‘Apply Now’ button above and log onto the jobs page of our website. When completing your application be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education, or personal interests.

Work rota:

Week 1: Mon 9.30 - 1, Tues 11:30 - 2, Weds 2 - 4:30, Thurs 9.30 – 6, Fri 9.30 – 4.30

Week 2: Mon 10 - 1, Tues 9.30 - 4.30, Thurs 9.30 – 6, Fri 9.30 – 4.30, Sat 9.30 - 4.30

For an informal discussion, please contact Mike Higginson - Library Manager on 01424 724646.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

For work that makes a difference.

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.

Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.

East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.