Library Assistant Newcastle (Ref: 04779) Newcastle, England
Job description
Library Assistant - Newcastle Rota
Week One
Monday -Off
Tuesday -1:00pm – 8:00pm
Wednesday - 1:00 – 5:00pm
Thursday - Off
Friday 10:00am – 4:00pm
Saturday 10:00am – 4:00pm
Week Two
Monday - 10am - 5pm
Tuesday -Off
Wednesday - Off
Thursday - 12:30pm - 5pm
Friday - Off
Saturday - Off
Duties will include:
1. Assisting clients to make best use of services and facilities through:
a. Handling client enquiries using print and electronic resources (eg books, CD ROM and the Internet);
b. Processing requests;
c. Helping clients to select and use all library resources and facilities;
d. Introducing and explaining services, rules and regulation to new and existing clients and operating the company complaints procedure;
e. Registering clients.
2. Assist with the maintenance of an orderly, safe and welcoming environment for clients and colleagues in accordance with the company Health and Safety policy.
3. Any other duties relevant to the grade as may be reasonably required by the Chief Executive or his/her designated officer from time to time.
Essential Criteria
1. a minimum of five GCSE/GCE O levels at grades A*-C or equivalent, including English and Maths or equivalent/higher qualification.
2. at least one years’ experience of providing a face to face service to a diverse range of the public, which must include evidence of working with children and older people, in a customer focused environment.
3. experience of using current Information Communication Technology (ICT) for accessing, selecting and using information
4. experience of working in a team environment
5. good oral and written communication skills.
OTHER REQUIREMENTS AND CONSTRAINTS
6. be able to work a mix of mornings, afternoons, evenings and weekends as required, both at base and in other service points as required.
7. have no criminal record which would prevent working with children and/or adults at risk.
Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.
Please note only those candidates shortlisted may be contacted.
Job Type: Part-time
Part-time hours: 29 per week
Salary: £11.49 per hour
Schedule:
- Monday to Friday
- Weekend availability
Education:
- GCSE or equivalent (required)
Experience:
- Public Working: 1 year (required)
Job Type: Part-time
Salary: £11.59 per day
Schedule:
- Monday to Friday
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- Public working: 1 year (required)
- ICT: 2 years (preferred)
Work Location: In person
