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Adecco are currently recruiting for a Library Assistant to join a prestigious university based in Holborn

Salary: £16.01

Duration: ASAP - 10 weeks (high potential of being extended)

Working pattern: 21 hours per week - Campus based

Contract type: Temporary

Adecco is currently recruiting for a Library Assistant to join a prestigious university based in Holborn.

Roles and responsibilities

General Responsibilities - answer standard enquires relating to Library about:

• information resources and library collections, including the library catalogue, and resource discovery tools
• services, including lending, opening hours, membership, photocopying, document delivery and information skills training;
• facilities, including Visitor & Data PCs, booking study places and group study rooms, locker hire and IT facilities.
• Resolve problems for users relating to Library and be proactively responsible for the library building, services and facilities, eg liaising with estates over maintenance issues.
• Provide inclusive and accessible services for users with disabilities.
• Undertake other duties in support of the work of the Library as may be required, particularly as services develop and change.

Specific Responsibilities - Enquiry Services:

• To respond on a daily basis to email, chat and phone enquiries from Library users, either using standard replies, investigating the query or referring to colleagues as appropriate. To keep statistics on the number of enquiries received.

• Proactively seek opportunities to welcome and assist people in using services and facilities in the Library building.
• Roam throughout the building assisting Library users to find the resources they need. Assist with study space/room bookings and help with keeping the library space conducive to quiet study in a suitable working environment
• Assist with the upkeep of the self-service machines and Visitor pcs and catalogues, including basic trouble shooting and reporting technical problems.
• Undertake user opinion polls and gather feedback on service provision when required.
• Explaining and enforcing Library rules to ensure that the Library provides an environment conducive to study.

Specific Responsibilities - Administrative support:

• To assist in compiling Group activity statistics and reports as required
• To update and maintain library signage and plasma screens and liaise with the design office and reprographics when needed
• To assist in keeping the Library website up to date.
• To provide support for a range of activities associated with the Academic Support Librarian service, including events, surveys, and user feedback sessions.
• To provide support for a range of activities associated with the Academic Services Group such as updating promotional information.
• To participate in Group and team meetings.

If you would like to find out more about this position, please upload your most up to date CV. We will contact all short-listed candidates.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Essanjo Jorge