Library and Neighbourhood Hubs Representative

Library and Neighbourhood Hubs Representative Rotherham, England

Rotherham Metropolitan Borough Council
Full Time Rotherham, England 10396 - 10586 GBP ANNUAL Today
Job description

Job description

Directorate: Regeneration & Environment


Post 1: 17 hours 50 minutes per week, Permanent


Post 2: 12 hours 55 minutes per week, Permanent


Please find details of the work pattern below:-


We are currently seeking to recruit highly motivated individuals with a passion for delivering the very best customer service.


Based within Libraries and Neighbourhood Hubs, you will work flexibly within the team to deliver an efficient and effective service whilst maintaining excellent customer care.


We are looking for individuals who are highly motivated, well-organised, and problem-solvers. You will have a proven track record of excellent communication and ICT skills.


The ability to use your own initiative and work without direct supervision as well as being good team members is a requirement of the roles.


Building and maintaining effective partnerships within and outside the service, dealing with complex enquiries, developing staff potential and implementing new ways of working to ensure an effective service and best value are essential to the roles.

You will require an understanding of the Universal Offers set out by Libraries Connected, as these offers form a major part of service delivery within Libraries. In line with the 2021-2026 library strategy, the post holders will participate in promotional and development activities and events for customers across the service and bring about improvements to customer service delivery.

You will be responsible for stock management by making sure all stock is in a good condition and moving stock on to other locations.

You must be able to support volunteers and support work placements within your designated location.

You will be required to work flexibly, providing support across the Libraries and Neighbourhood Hubs Service, including evenings and weekends as and when required to meet the needs of the service. The successful candidates may also be required to work at various locations across the borough as and when required.


For an informal discussion regarding these posts, please contact Donna Stinson on 01709 254611 or Jenny Bailey on 07557312969.

Please state clearly on your application form which post(s) you wish to apply for.

These posts will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. For further information, please visit our website.

From 1st April 2017 to 31st March 2024 employees paid at Band D and above are subject to a temporary pay reduction of 1.15% spread out by means of a weekly / monthly deduction (dependent on pay frequency) from each pay period over the full financial year. In recognition of implementing this temporary measure, those who experience a pay reduction will be awarded of three additional day’s leave (pro rata for part-time).

Library and Neighbourhood Hubs Representative
Rotherham Metropolitan Borough Council

www.rotherham.gov.uk
Rotherham, United Kingdom
Derek Myers
$25 to $50 million (USD)
1001 to 5000 Employees
Government
Municipal Agencies
Related Jobs

All Related Listed jobs

Band 5 Childrens Complex Care Nurse
Birmingham Community Healthcare NHS Foundation Trust Birmingham, England 27055 - 32934 GBP ANNUAL Today

Within this role you will be required to provide training and supervision to other members of the team including health care assistants as well as parents and

General Manager
Glendola Leisure Glasgow, Scotland 34000 - 40000 GBP ANNUAL Today

Our team create a welcoming, relaxing ambience, while serving customers on the go. What we all share as part of the Glendola family is a passion for our

carpenter
GTD painting & property maintenance Ltd West Yorkshire 31500 - 27000 GBP ANNUAL Today

Responsive Repairs Joiner with Multi-Skilled abilities

Want to challenge yourself?

Excellent opportunity for self motivated...

Principal Conservation and Urban Design Officer
East Herts Council Hertford, England 40156 - 49250 GBP ANNUAL Today

A full, valid driving licence. You will have a relevant post-graduate qualification, ideally full membership of the IHBC, and ideally experience of working in a

Cleaner (part-time)
Majestic Bingo Limited Mansfield, England 10.42 GBP HOURLY Today

This role will be part time working around 10 hours per week, on a flexible basis, Monday to Sunday paying 10.42 per hour. Part-time hours: 10 per week.