Graduate Intern - Customer Excellence and Operations Maidenhead, England
Job description
About This Role
Are you looking to kick start your career within the biotech industry? Utilise your undergraduate degree and join our 1-year Graduate Intern program, working on the Customer Excellence and Operations (CE&O) team.
The Graduate Intern Program will give you a unique opportunity to put your skills to the test and help you develop a broad set of hard and soft business competencies by working on several business projects within the customer-facing team. The program seeks to give talent who have recently graduated the chance to accelerate their careers to create the next generation of leaders in Biogen.
What You’ll Do
The program is designed for recent graduates to work closely with leadership, learn from established mentors and develop a network of outstanding colleagues. The role will be within the CE&O team, with specific responsibility designed to match the Graduate’s experience/interest/development needs and the organisation’s business requirements to ensure graduates add value and develop into leading biotech business professionals throughout the program.
Types of projects could include:
- Develop future-proof field force strategies and models
- Develop and enhance customer engagement models
- Customer segmentation and profiling
- Customer digital footprint mapping
- Incentive compensation design and planning
- CRM system management and governance
- Data analysis and dashboards
- Customer experience programs
- Various strategic and operational projects
The program will be very hands-on, and you will be in the business from day 1, working on adding value to our business, customers, and patients.
Who You Are
If you are ambitious, have high learning agility and are passionate about the Biotechnology/Pharmaceutical Industry, we would like to hear from you!
Required Skills
- A recent undergraduate degree in business/management or a scientific discipline
- Strong academic achievements
- Strong analytical skills
- Team-player
- Ability to navigate ambiguity
- Eagerness to learn and willingness to challenge the status quo
- Self-starter
- Extracurricular activities that demonstrate your drive and skillset
- Demonstrated interest in a career in the Biotech/Pharmaceutical Industry preferred
Additional Information
Why Biogen?
Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts
