Letting assistant Remote
Job description
The right candidate will be required to deal with the day-to-day management and administration work of properties within the Residential Lettings portfolio.
The requirement is for a pro-active, versatile and self-assured individual who will be able to carry out tasks through to a successful conclusion following specific instructions. The successful candidate will be organised, efficient, able to work quickly and accurately under pressure whilst maintaining an excellent level of customer service at all times.
What will the day to day look like?
- You will be using Microsoft Office (Excel mainly) to organize and manage work.
- Co-ordinating maintenance works with contractors and tenants.
- Ensuring property certificates & documents are kept up to date.
- Dealing with check-outs and check-in
- Manage the renewal process and re-advertise if necessary.
- Answering tenant enquiries by phone and email
- The administration of the Property Portfolio
- Dealing with deposit registration and returns with Governing Bodies
- Prepare tenancy agreements.
- Engage with tenants when they report issues of maintenance by telephone or email.
- Monitor contractors and sign off all arranged work.
- Obtain regular meter readings, notify utility companies, and provide accurate bills to tenants.
- Arrange cleaning and all documents for next tenancy, as required.
- Market the properties on the main channels and our website.
Benefits:
- Work remotely mainly.
- Performance bonus.
Location: Travel may be required within London zone 1/2. Administration work completed from home.
Salary: £11/12 per hour.
Job type: part time, 20/25h per week, with possible switch to full time in the upcoming months.
Schedule:
- Monday to Friday, from 10am.
Experience:
- Property Management: 1 year (required)
- Administration and Customer service experience: 1 year (preferred)
- The ability to work independently or with little supervision.
Job Types: Part-time, Permanent, Fixed term contract
Contract length: 12 months
Part-time hours: 25 per week
Salary: From £12.00 per hour
Benefits:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: Remote
Reference ID: Letting assistant co-living estate agency
