Leisure Security Officer- Newport (Cinema) Newport
Job description
Thursday 1700-2300, Friday 1800-0000, Saturday 1800-0000, Sunday 1600-2200 (days and hours can be change) £10.60 – £11.00 Reports to Area Manager Part time Role Summary: Minimise theft within premises Arrest suspected shoplifters (adhering to ASCONE) Carry out civil recovery on shoplifters where applicable Provide uniformed presence within premises Provide safe and secure working environment for all staff Provide safe and secure environment for all Customers Responsibilities: To maintain a high-profile visual deterrent on the floor to prevent theft. Maintain working knowledge of Assignment Instructions and Risk Assessments. To patrol the Cinema to prevent and detect theft and only as a last resort detain persons for theft (strictly adhering to ASCONE procedure). To arrest any persons found committing an indictable offence within the confines of the cinema ensuring that any such arrest is carried out within the law and in accordance with cinema policies and procedures. Carry out initial investigations and report both verbally and in writing on incidents of theft and suspicious activities. Obtain statements from witnesses. Complete civil recovery procedures where appropriate. To maintain good order in the Cinema and discourage anti-social behaviour. Refuse admission to or escort undesirable elements from the cinema. Convey store policies and emergency procedures to visitors. To advise customers politely when the cinema is closing for the day. Maintain high standards of conduct and personal presentation (smart, clean, and tidy in full Lodge uniform, polished shoes and displaying ID and SIA badge), at all times. To liaise with the cinema management to reduce theft, develop and maintain good relations with the local police officers and assist in the implementation of local crime prevention initiatives. To report to cinema management daily and/or in accordance with that agreed between Cineworld and Lodge Service Retail. Under the direct supervision of management to assist and participate as a witness when required in staff locker and bag searches. To monitor merchandise displays and to report to management any known or suspected loss. To monitor CCTV (If carrying a valid SIA CCTV License) if the store has them in use. Monitor and record all CCTV incidents correctly. Report all serious incidents (wrongful arrests, physical assaults, fire, flood, bomb evacuations etc), to the Area Manager immediately and in any event, within 24 hours. Maintain records on a daily basis of all arrests, deters and nuisance customers, for use on KPI’s and potential legal requirements, utilising pocket notebooks, incident reports and other appropriate documentation. Submit KPI Indicator figures when requested by Area Manager. NOTE: The above description does not necessarily itemise all jobs the job holder will be required to do. Person Specification: SIA License Lodge Academy Date Posted: Posted 6 REPLACEMENT_STRING Expiration date: November 8, 2023 Location: Newport, UK Job Title: Leisure Security Officer- Newport (Cinema) Hours: 24h / week Rate: £10.60 - £11 / hour
