Leisure Receptionist

Leisure Receptionist Irvine, Scotland

The Gailes Hotel
Full Time Irvine, Scotland 10.58 GBP HOURLY Today
Job description

· Deliver excellent customer service at all times

· Assist and support the Spa and Leisure manager at all times

· Ensure all guests receive a SimpsInns experience from the moment they arrive at Si! Spa

· Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail

· Assist with bookings and cancellations as per the company standard procedures

· Ensure excellent product knowledge and be ready to advise customers with any queries

· Communicate all feedback from customers back to the reception manager

· Understanding of computerised booking system and general procedures

· Attend training courses, both in-house and externally, as required

· Always adhere to company policies and procedures

· Be involved and contribute at team meetings

· Carry out instructions by senior team members

· Assist other departments when necessary

· Maintain excellent communication between departments and ensure all messages are handled in a professional manner

· Administration duties as required

Job Types: Full-time, Part-time
Part-time hours: 16-30 per week

Salary: £10.58 per hour

Benefits:

  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Free parking

Schedule:

  • Monday to Friday
  • Weekend availability

Experience:

  • Receptionist: 1 year (preferred)

Work Location: In person

Leisure Receptionist
The Gailes Hotel

www.gaileshotel.com
Irvine, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
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