Legal Support Team Administrator Manchester, England
Job description
We're looking for an Legal Support Administrator to join our Legal Support Team on a permanent basis t o provide file opening and general administration support to all legal departments of HF.
What will I be doing?
Creating new instruction files. Entering key data required to open a new file within our case management system.
Liaise with clients, courts and third parties by telephone and email in order to obtain missing information and/or clarify instructions provided.
Prioritise work according to urgency (i.e. AOS dates, SLA, specific client requests).
Prepare and file Court documents including AOS, NOI and NOA as required.
Access client web-based portals for additional information and documentation.
Manage multiple email inboxes.
Document production including preparation and sending of client care letters/ acknowledgements
General file administration.
To provide support to Fee Earners as and when required.
To use all office equipment efficiently & competently.
To ensure the confidentiality of all the firm’s and client’s documentation and information in compliance with all DPA requirements
What do I need?
This is a busy role, requiring a high level of accuracy and the ability to switch between tasks. We don't require any previous experience as full training will be given however, you will need to be a team player with an adaptable and self-motivated attitude!
Here's what our Hiring Manager, Jen, says about the role;
The Inception Team is an integral part of HF’s Central Operations Team. It is an extremely busy department, dealing with 1000’s of new instructions month on month. You will work alongside some great people who will share their knowledge and skillset to ensure you have all the right tools for the job to succeed! This role is a great opportunity for someone with an enthusiastic and positive attitude to be a part of a great team within an exciting and expanding law firm
About the company
HF is one of the UK’s leading providers of legal and handling services to the general insurance sector. Established in 1969, the firm currently provides legal services to 12 of the UK’s 20 largest motor insurers in specialist areas such as counter fraud, large & complex injury, motor and casualty services, recoveries, costs and credit hire.
We are not your stereotypical corporate law firm. We offer flexible working and have a relaxed dress code, you can be yourself at work. We offer hybrid working and flexible working hours for all.
We continue to place a firm emphasis on investing in our people and promoting internally, from paying for professional subscriptions to offering learning and development grants for further study, we are always looking to invest and grow our people.
We’re always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you’ll have access to, as part of our team:
25 days’ annual leave (in addition to public holidays), increasing to 30 days with service
Private healthcare provision
Company pension scheme
Enhanced parental leave
Cycle to Work scheme
Life insurance and income protection
Employee Assistance Programme & Digital GP service
Season ticket loans
Flu vouchers
Bonus scheme
Perks at work scheme package
To apply
Ready to apply, please follow the links below!
As an equal opportunities’ employer, we're passionate about inclusive hiring approaches.
When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you.
Please note this role is based from our office based at Media City, Salford Quays.
