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DUTIES

The following list of duties is not exhaustive but gives a flavour of the duties the Legal Support Assistant undertakes:

• Comprehensive electronic and hard copy document management support including photocopying, scanning, pagination, printing and binding
• Certifying, redacting and converting hard and electronic copy documents
• Mail and courier co-ordination and booking
• Travel bookings and timetable research
• Closure of files using the matter management tool
• Creating paperless pro-formas and completing expense forms
• Assist training members of the team
• Manage workflow via internal workflow management system to meet strict SLAs and deadlines
• Ongoing management of files and filing areas including creation, archiving and retrieval
• Provision of general administrative support, working collaboratively with Office Services as required to ensure client deadlines are met
• Adheres to the firm's risk and compliance policies and procedures and raises any issues or queries promptly with the immediate line manager
• Successfully completes, on time, all compulsory firm training.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED (BESPOKE TO ROLE)

Any successful applicant will need the following skills and competencies:

• Competent use of all Microsoft Office packages
• One year's experience (or equivalent) gained within a comparable environment and at an appropriate level is desired
• Exceptional communication skills
• Proven experience of exemplary customer service
• Detail focussed and experience of working in a fast-paced office environment
• Ability to work effectively and collaboratively as a member of a team, as well as being able to work independently
• Experience of prioritising a substantial and diverse workload within strict deadlines desirable
• Experience of working with document management / case management systems beneficial
• Demonstrable commitment to exceeding expectations and goals
• Willingness to work flexibly to meet client needs.

AG is an equal opportunity employer and we do not discriminate on the basis of a person's gender, ethnicity, disability, sexual orientation or any other protected characteristic. We are committed to having a diverse team and actively encourage applicants from diverse backgrounds and communities, particularly those from underrepresented demographics. We want our recruitment practices to be as inclusive as possible, so please let us know if you need us to make any reasonable adjustments during the application or interview process to help you perform to your best.