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Job description

JOB DESCRIPTION

Title:

Legal Assistant/paralegal

Salary & benefits:

Salary at competitive rates and dependent on experience

22 working days’ annual leave

Employer’s Pension Scheme

Firm wide bonus scheme

“Work from home” financial contribution scheme

Flexible working

Location:

Bristol/Cardiff office

Reports to:

Head of Department / Partners

Purpose:

To support the Head of Department/Directors in the provision of legal services by providing legal and administrative assistance to fee earners and clients.

Key Responsibilities

• To assist fee earners in the management of their caseload by actioning legal procedures as directed by the fee earner.
• To assist fee earners in the management and progression of their caseload by dealing with file related queries either face to face or by telephone.
• To assist fee earners in the processing of matters in a timely and cost effective manner.
• To support fee earners in the maintenance of files by effective file management.
• To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the fee earner.
• To attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary.
• Assist in the opening of client files and updating their records onto the case management system.
• Provide general administrative support in the following areas: photocopying, faxing, scanning, binding documents and deeds, filing and archiving.
• Provide support with Land Registry searches and other searches as required.
• To ensure that billing takes place promptly and that outstanding balances are collected as soon as feasible.
• To use the correct Practice procedures and systems in order to manage cases effectively and in accordance with the firm's standards and legal requirements.
• To improve and enhance the firm's client base by effective liaison with existing clients.
• To maximize the firm's potential to cross - sell services by identifying appropriate opportunities.
• To manage own work allocation, productivity and quality of work under supervision.

Personal Qualities

Managing Yourself

• Self-motivated and willing to take responsibility for organising your own activities to ensure that all targets and quality standards are met.
• Copes effectively in demanding circumstances
• Good time management, adopting a flexible approach to work.
• Demonstrates persistence and commitment to completing tasks and objectives.
• Delivers work output to the required standard.
• Pays attention to detail and quality of work.
• Demonstrates a commitment to improving working practices and supports company plans and policies.

Working with People

• Ability to build and maintain working relationships with others and act as a role model for the values of the Firm.
• Operates effectively as part of a team encouraging others to contribute ideas and seek improvements.
• Willing to offer help to all colleagues to ensure company success.

Problem Solving

• Demonstrates sound judgement and good decision making when dealing with problems.
• Able to identify a problem arising and can develop a solution or take the correct course of action.
• Knows when to seek guidance or further input from others before taking action.
• Checks that information is accurate and complete.
• Looks for new solutions to problems as well as tried and tested methods.

Communication Skills

• Able to express oneself both orally and in writing in a clear and constructive way.
• Willing to ask questions, listen to others views and accept advice.
• Willing to contribute ideas and seek improvements.
• Good client / introducer handling skills both by telephone and face to face.

Experience Required

Essential

• Practical experience of working in a legal office environment.
• Practical experience of working in an office administration capacity.
• Practical experience of handling client enquiries both face to face and by telephone.
• Computer literate with good keyboard skills and used to word processing packages (preferably Microsoft Word).
• Practical experience of property transactional work

Job Types: Full-time, Permanent

Salary: £21,000.00 per year

Benefits:

• Free parking
• Health & wellbeing programme
• On-site parking
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Cardiff, CF23 8RB: reliably commute or plan to relocate before starting work (required)

Experience:

• conveyancing/buy to let: 1 year (preferred)

Work Location: Hybrid remote in Cardiff, CF23 8RB

Application deadline: 28/06/2023
Reference ID: Legal Assistant/Paralegal
Expected start date: 26/06/2023