Legal Administrator London, England
Job description
Legal Administrator/Workflow Coordinator
Salary: £26,500
Location: London, EC2A
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday – Friday, 9.00am-5:30pm
Work model: On-site
Williams Lea seeks a Legal Administrator to join our team!
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.
Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for!
Purpose of role
The Legal Administrator’s principal role is to provide the client with the administrative support they need to provide seamless legal services to their customers and help them maximise the amount of time they are able to spend on fee-earning tasks.
The Legal Administrator will be responsible for completing defined legal administrative tasks, working within the client systems from the ISC while adhering to all client processes, protocols and policies.
Key responsibilities
- Virtual diary management
- Updating data on CRM system
- Providing a defined administrative service, including file opening and closing, following standard operating procedures
- Raising queries and concerns with designated individuals, as required
- Recording tasks and other management information, as required
- Completing reporting tasks, as required
- Producing and maintaining Excel spreadsheets, where required
- Liaising with fee earners, PAs, secretaries and other business support departments as required
- Answering the telephone, taking messages and returning calls
- Contacting customers of client firms to gain personal and/or matter related information
- Taking an active role in the care of clients and being wholly familiar with all processes
- Entering, maintaining and updating details and relevant information on the client systems as required
- Assisting others whenever there is spare capacity or where a colleague needs assistance with their workload
- Working effectively with other legal and support departments as required
Personal attributes
A legal administrator values quality and delivery of work above all else and has the responsibility to ensure that their skill set is up to date and they are familiar with the company and client’s departments, key personnel, internal systems and procedures. This will ensure that they are able to carry out their role effectively and, where appropriate, discuss any training requirements with their line manager.
You should also have;
- Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.
- Excellent telephone manner and competent knowledge of telephone systems
- Excellent communication, organisation and team skills
- Excellent attention to detail
- Flexible and dependable, able to take the initiative
- Able to remain calm under pressure and work to tight deadlines and defined SOPs
- Conscientious, approachable and enthusiastic
- Able to quickly build confident, respect and trust with others
- Have a positive approach to daily tasks and have a solution focused working method
The Package:
- Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay.
- Additional benefits such as Dental Insurance, Childcare Vouchers, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis.
You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks please consider your application unsuccessful.
Job Types: Full-time, Permanent
Salary: £26,500.00 per year
Benefits:
- Company pension
- Life insurance
- Private medical insurance
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
