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Role: Lead Worker – Tenancy Sustainment Team

Salary/Grade: £33,079 per annum / D

Hours: 37.5 per week

Location: Stockwell, and various sites across London

Closing date: 30/05/2023

Interview date: 12/06/2023

Whatever your experience of street homelessness and its impact on people’s lives – personal, professional or voluntary – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 10,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Lead Worker to join the Tenancy Sustainment Team.

Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.

We can support people for the duration of their tenancy, or we can provide short term intervention. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.

You will:

• Deliver Trauma-Informed and Strength-Based interventions to the people we support
• Offer rapid and responsive Tenancy Rescue support to people
• Supervise the practice and development of Volunteers within the team
• Develop solution focused approaches towards support for people with complex and multiple needs
• Work in partnership with key stakeholders to deliver and co-ordinate support

To succeed as the Lead Worker, you will be:

• Focused on supporting people to achieve the best outcomes as they work towards independence
• Good at creative and proactive problem solving
• Committed to developing and sustaining effective working partnerships with a range of stakeholders
• Organised and able to manage conflicting priorities and deadlines, including administrative tasks
• Confident in working autonomously within the community

We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary.
• Critical illness cover.
• Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact Matthew, Lead Manager at : [email protected]