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We're ASOS. We blend our flair for fashion with our love of cutting- edge technology, but more importantly were interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.

About the role

Leads at ASOS are experienced and skilled leadership figures who have a talented eye for all thing’s creative and practical ability for implementation. As one of our Leads, you will be working closely with the management and wider senior teams. You will lead, mentor and inspire the team to deliver the best ecommerce assets in the industry for the ASOS product pages, to appeal directly to the 20 something customer. You will drive department efficiency, whilst thinking commercially and innovatively. You will have the ability to successfully lead a team with a creative, strategic and operational mindset.

What you’ll be doing…

• Reporting directly into the Hair & Make-Up Manager, you will be responsible for all aspects of overseeing the day-to-day running of the Make-Up team. This will primarily include product page enrichment of 400+ products per day.
• Ensuring creative implementation, budget, cost per product, and volumetric KPIs are adhered to.
• Expert level make-up skills which can be applied to deliver high end treatments on required shoots. Leading the team by example whilst elevating quality of treatments on shoots.
• Possess the skill and knowledge to lead a team of Senior, Midweight and Junior Make-Up Artists monitoring all processes throughout the day. This includes physical sign off make-up across all shoots each day, feeding back in real time to develop team.
• Responsible for creation, maintenance and communication of creative shoot guides from a make-up perspective.
• Responsible for overseeing the creation, evolution and communication of make-up references for each model to full time and freelance make-up artists. This includes ability to review shoot performance to guide success.
• Responsible for ensuring all Make-Up Artists are creatively and technically equipped to deliver treatment expectations in line with brand treatments and segment. This includes delivering hands on make-up artistry training to upskill team on new industry techniques.
• Working with the other Leads to develop and implement strategic segment evolution through current trends and fashion relevancy.
• Relevant knowledge and have an eye to oversee hair treatments in the Hair Leads absence.
• Collaborating with department and retail stakeholder on future shoot development and relaying direction to team in concise effective way.
• Initiate and lead Make-Up Artists pre planning and preparation for scheduled shoots
• Oversee all equipment orders and communication with suppliers, ensuring we are adhering to our monthly team budget.
• Own all workshops and train the team in varied creative specialties.
• Forming strong relationships with internal and external stakeholders across commercial and suppliers to develop our make-up techniques, product knowledge and oversee all kit upgrades. Championing, all aspects of ASOS Studios in every interaction.
• Monitoring the Make-Up team performance KPIs/ SLAs and constantly identifying opportunities to improve quality and efficiency.
• Conducting regular 1-2-1’s with your direct reports. Reviewing personal objectives, ensuring they are supported and guided, and their skill set is developed, and progression assessed.
• Constantly asses and plan for succession within your team.
• Encouraging team growth and development through objectives and training, ensuring the team are striving to support in the delivery of the department strategy.
• Leading and contributing to team and departmental meetings.
• Be recognised as an aspirational figure within your team and the wider department.
• Guiding the team to follow established processes to deliver agreed creative and quality standards in line with departmental strategy.
• Working with PX and internal resourcers to select, interview and onboard new full-timers. Simultaneously maintain a high-quality freelance pool to augment the team when volume requires.
• Deployment of fulltime and freelance team resource to optimise the collective team skill set including day to day management in response to absence.
• Encouraging the team to be authentic, brave and creative and to follow all company and departmental strategies.
• Responsible for developing and implementing your leadership style and communication in line with ASOS Behaviours policy.
• Working closely with other Team Leaders, Leads and Management team to successfully deliver the department strategy. Build strong, professional and collaborative relationships with the wider studio team.
• Forming strong relationships with internal and external stakeholders. Championing all aspects of ASOS Studios in every interaction.
• Demonstrating excellent brand awareness by identifying areas for review, researching ideas and assessing competition to ensure we are market leaders.
• Designing and implementing automated workflow solutions to streamline departmental practices and processes.
• Overseeing departmental technology software and hardware launches.
• Delivering projects to support the department strategy and any other adhoc tasks and projects defined by the Hair & Make-Up Manager.

What's in it for you?

• Employee discount (hello ASOS discount!)
• ASOS Develops (personal development opportunities across the business)
• Employee sample sales
• Access to a huge range of LinkedIn learning materials
• 25 days paid annual leave + an extra day for your birthday
• Discretionary performance related bonus scheme
• Private medical care scheme
• Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits

Our Commitments

We want our people to be whoever they want to be. That’s why we’re committed to creating a truly inclusive culture at ASOS, but how are we doing it?

We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter. We’ve also recently been placed 8th in the Inclusive Top 50 Companies Employer List too.

We have several employee networks that operate as safe spaces, to help support and celebrate our people - find out more here.

Do you need any reasonable adjustments? Our recruitment team will be happy to support you in the best way possible if you feel comfortable raising this. It’s also our policy to interview all candidates with a disability who meet the minimum requirements for roles they have applied to.

If you have any questions about the policies we have in place to support our employees (e.g. our parental leave approach), just let our Talent team know.