Laundry Operative London, England
Job description
Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer, whether it be musicals, Royal Parks or world famous landmarks. Find us overlooking Hyde Park, within half a mile of Green Park and Buckingham Palace, and only one tube stop from Big Ben and the London Eye. Soaring high above the city streets, the hotel is famed for its unparalleled five star luxury. With 453 spacious guest rooms, including 56 suites and a Penthouse Suite, there is something for all.
The 28th floor restaurant, Galvin at Windows, offers fine dining and views spanning London. On the same floor, 10 Degrees Sky Bar serves expertly crafted mixology. The ground level is home to Podium Restaurant and bar, where breakfast, lunch, dinner and award winning afternoon tea is served. There is also a Champagne bar - CC Bar, and in the basement, Trader Vic’s - London’s only Polynesian-themed restaurant and bar. The hotel is also home to Wyld by Nature; an eco-friendly nightclub with sustainability at its core.
Furthermore, the first floor has recently undergone renovation and was completed April 2022. This includes the iconic Grand Ballroom, Wellington & Harvest Ballroom and the Executive Lounge.
Here at London Hilton on Park Lane, we create heartfelt experiences for all our Guests and meaningful opportunities for all our Team Members. This has led to Hilton being consistently recognised as “Great Places to Work.”
This is not just a job. We offer you an exceptional career alongside a path to self-discovery and growth.
Salary - £11 per hour
BENEFITS
- Working for the UK’s #1 Great Places to Work in hospitality
- Personal Development: programmes at all levels to support your career
- Grow your career whilst having fun
- Travel and food discounts with Hilton
- Holiday: 28 days including bank holidays (increasing yearly to max 33)
- Pension scheme, discounted dental and health cover
- High street discounts: with Perks at Work
- Meals on duty
- Company supplied uniform
A Laundry Operative is responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience while maintaining Linen Room cleanliness and taking receipt of stock.
What will I be doing?
As a Laundry Operative you are responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience. A Laundry Operative is also required to maintain cleanliness of the linen room and take receipt of stock. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure Linen is available for all departments as requested
- Ensure quality controls are in place for all linen processes, rejecting any exceptions
- Maintain cleanliness of the Linen Room
- Carrying out stock takes as requested
- Ensure par stocks are maintained
- Take receipt of stock and ensure safe storage
- Manage customer service issues quickly and effectively
- Oversee the issuing of linen via a requisition system
- Ensure team members adhere to all Health and Safety Regulations
- Carry out any other reasonable task set by the hotel's management
What are we looking for?
A Laundry Operative serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Ability to work under pressure
- Ability to work on their own or in teams
- Flexibility to work late shifts
- Methodical and well organised
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous hotel or laundry experience
ELIGIBILITY
- In line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom.
- Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status)
