Job Title: Laboratory Manager, Dick White Referrals

Salary: £30,000 - £40,000 dependant on experience

Location: Dick White Referrals, Cambridgeshire

Job Type: Permanent, Full Time

Hours: 40 hours per week

We, at Dick White Referrals (DWR), powered by Antech Diagnostics, are looking for an experienced Laboratory Manager to join our veterinary diagnostic laboratory situated within our brand new, purpose-built veterinary hospital. This is an exciting opportunity to join a fast-growing business who have been around for over 30 years.

The Laboratory Manager is responsible for supervising laboratory activities at Dick White Referrals. These activities include team management, technical supervision, quality control, health and safety, budget control, and general administration. If you are a motivated, self-starter with a proven background leading and inspiring teams within a laboratory setting, this could be the role for you.

Further information about the laboratory can be found at www.dwrdiagnostics.com

Key responsibilities and attributes include:

• Manage activities in a diagnostic reference laboratory, with responsibility for meeting test turnaround time, quality, and budgetary commitments

• Responsible for meeting annual budgets; owns laboratory P&L with oversight of cost control across all direct operating expenses, including lab supplies and labour costs.

• Provide line management to team members, assigning work and evaluating performance. Resolve escalated issues

• Responsible for ensuring all staff are properly trained, and for promoting staff training and development

• Lead work activities of the laboratory: plan workloads and ensure adequate staffing and resources to maintain test turnaround times

• Lead maintenance of laboratory diagnostic equipment and other technical resources

• Oversee the management of technical failures- ensure these are properly investigated and resolved

• Ensure laboratory buildings and infrastructure are adequately maintained

• Responsible for inventory control

• Coordinate with external suppliers and others as needed to resolve issues and maintain ongoing functionality.

• Coordinate with DWR hospital

• Manage laboratory health and safety activities. Ensure compliance with laboratory H&S policy

• Ensure quality of testing in co-operation with the Quality Team

• Communicate with other related laboratories and departments to coordinate work and resolve issues as needed.

• Prepare reports, presentations and other information summarising work activities, including turnaround times, instrument downtime, productivity, quality and other performance metrics.

• Assist with bench technical duties as needed

Experience required:

• Bachelor’s Degree in a science discipline or other relevant subject

• A minimum of 5 years’ clinical laboratory experience, including at least 3 years releasing test results in a high throughput multi-discipline laboratory

• 3 years’ supervisory experience, including managing workflows, line managing team members, and troubleshooting equipment failures

• Ability to organise, prioritise and direct work activities

• Strong reasoning and analytical skills to resolve issues

• Appreciation of speed and urgency while keeping a high attention to detail and accuracy

• Independent and self-directed, requiring minimal day to day supervision

• Excellent verbal and written communication skills. Good customer service skills are important

• Proficiency with Microsoft Office Products including Word, Excel, and PowerPoint

• Flexibility to meet the demands of the role

Benefits:

• 5 weeks holiday + bank holidays

• Career progression opportunities

• Staff discount schemes

• Life Assurance

• Enhanced sickness pay

• Enhanced equal family leave

• E-car salary sacrifice scheme

• Employee assistance program

• Eyecare voucher scheme

• Free annual Flu jab

• Cycle to work scheme

• Recruitment referral reward scheme

About us

Dick White Referrals (DWR), part of Antech Diagnostics, is one of the largest specialist multi-disciplinary veterinary referral centres in Europe, offering outstanding levels of clinical care in state-of-the-art facilities. Our teams are supported by the client care teams and are committed to providing the highest quality laboratory, surgical and medical care for pets. Many of our clinicians are nationally or internationally recognised specialists in their field and bring unique experiences to care for pets.

For more than 30 years, Antech Diagnostics has been the hallmark of the veterinary diagnostics industry. Today, Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centred on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets.