Know Your Client (KYC) Quality Assurance (QA) Data Analytics Associate Birmingham, England
Job description
Job Title Know Your Client (KYC) Quality Assurance (QA) Data Analytics Associate
Location Birmingham
Corporate Title Associate
Client Lifecycle Management (CLM) in Global KYC Operations is responsible for performing KYC on clients of Deutsche Bank Group and Affiliates across Corporate Investment Banking. The Financial Crime Risk (FCR) division (KYC), (QA) function provides assurance to stakeholders as to whether Deutsche Bank KYC files reviewed meet the standards defined in the KYC Policy.
The Management Information Analytics & Transformation function is responsible for providing stakeholders, Management Board, Regional Management, Regulators and Auditors with a view of the quality of Deutsche Bank KYC process. The team provide in-depth analytics into the Root Cause of failure areas, assist with the management of action plans globally, aid the wider QA team on transformation projects through automation of processes and provide support to the development of key strategic systems.
What we’ll offer you
A healthy, engaged, and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.
Hybrid Working
We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables employees to reach a working pattern that works for them. Eligible employees have the opportunity to work from the office and remotely from home (subject to the role’s eligibility).
You can expect
Competitive salary and non-contributory pension
30 days’ holiday plus bank holidays, with the option to purchase additional days
Life Assurance and Private Healthcare for you and your family
A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
The opportunity to support a wide-ranging CSR programme + 2 days’ volunteering leave per year
Your key responsibilities
Take on the ideals of an Operations Engineer – working across the organisation to help drive change & improvements
You will own responsibility for the production of day-to-day Management Information
You will be responsible for the production of Governance forum material
Identify opportunities to automate manual processes, owning the management and development of solutions in line with the organisation’s key objectives
Develop Alteryx & Tableau solutions for reporting – assisting with process engineering to minimise costs and drive efficiency throughout the organisation
Support and lead the continuous improvement program of work borne out of QA testing results, assess root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements
Your skills and experience
Analytical skills, attention to detail with the ability to think laterally around issues and proposing robust solutions
Experience of Operations process design and enhancements
Expert knowledge of Excel specifically, with building of complex formulae and pivots (including power builder)
Experience of producing informative PowerPoint material for Governance forums
Experience with process automation tooling such as Alteryx & Tableau is preferable
Experience of delivering key updates and management information to senior stakeholders
How we’ll support you
We will provide 1-2-1 management support, bespoke training, and technical support
Full training on Alteryx & Tableau will be provided (even with previous experience)
Full support on wider KYC processes is available to help broaden knowledge
Flexible working patterns in line with bank’s “Future of Work” program are available
We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (for example, screen readers, assistive hearing devices, adapted keyboards)
About us and our teams
Deutsche Bank is the leading German bank with strong European roots and a global network.
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
