Kitchen Training Manager l London London
Job description
KITCHEN TRAINING MANAGER London, UK / COMMERCIAL OPS / Full Time Taster is Europe’s leading digital restaurant builder, creating iconic food that is designed to be delivered. We team up with world-class food creators to build blockbuster delivery brands, and we distribute them to consumers via our network of tech-enabled franchise partners across five countries. Job Overview: As a Kitchen Launch Manager you will be responsible for training and launching new partners. Guiding their kitchen staff through our menus, recipes, cooking techniques and presentation standards. You will need to live and breathe operational excellence, brand compliance and quality assurance. Key Responsibilities: Develop and deliver training programs for new and existing franchisee operators at all levels - from kitchen staff to management. Identify training needs by observing and assessing employee performance, analysing data, and consulting with management teams Ensure that all training programs comply with company policies and procedures. Continuously monitor and evaluate the effectiveness of training programs, making adjustments as needed. Develop and maintain training materials, including instructor guides, participant manuals and assessments. Provide ongoing coaching and support to managers and employees to ensure that training is being effectively applied on the job. Collaborate with other departments, such as human resources and marketing, to ensure that training is aligned with overall business goals and objectives Qualifications: Minimum of 2 years of experience in a training and development role, preferably in the restaurant industry. Strong knowledge of adult learning principles and instructional design. Experience in creating and delivering training programs using a variety of formats, such as on-the-job training, classroom instruction, and e-learning modules. Strong communication and presentation skills. Ability to work well in a fast-paced, dynamic environment. Strong organisational and time management skills. Passion for the food industry and commitment to quality and customer service. What Taster can offer you A competitive salary with quarterly bonuses; A flexible hybrid work environment: split your time between our beautiful office in Chancery Lane, kitchens across the UK and your home; A sociable team with regular team events Great benefits, including access to our company healthcare scheme, and your choice between a Macbook and PC; and The opportunity to build your career within a dynamic environment, surrounded by a cross-border team of industry veterans and food aficionados. Diversity & Inclusion At Taster we celebrate diversity and are committed to creating a welcoming workplace that is inspiring for everyone. To facilitate this, we actively promote a culture of inclusivity and encourage those from all backgrounds and life-paths to apply for opportunities with us. Part of this commitment includes anonymised CV screening, meaning that your name and gender will be hidden from the person initially reviewing your application to ensure you are being screened based only on your credentials and experience. When you apply, you'll hear from a member of the People team regarding the status of your application. We can help you with any needs or adjustments you might require throughout the recruitment process; so if you have any specific needs, please let us know.
