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Job Description – Kitchen Team Member

Job title:

Kitchen Team Member

Reports to:

General Manager

Purpose of role:

To deliver exceptional customer service and standards.

Responsibilities:

Proud of our People

• Ensure the duty manager is notified of any issues immediately, e.g. lateness, discrepancies, incidents.
• Take responsibility for own training
• Maintain high personal standards and wear correct uniform.

Grow Every Day

• Adhere to opening and closing duties for the business.
• Maintaining preparation and stock levels in line with the needs of the business.

Invest in our Future

• Ensure wastage is reported to the duty manager.

Deliver Fantastic Experiences

• Deal with any issues that arise during shift promptly and professionally, seeking advice from the duty manager where necessary.
• Ensure that the highest possible levels of customer service are delivered at all times.
• Assist the duty manager as and when necessary to make the business run effectively and efficiently.
• Ensure any complaints are dealt with in a prompt and professional manner, exceeding customer expectations.
• Ensure the business is clean, tidy and well presented at all times.
• Ensure all products are served to company and brand specification.

Keep us Safe and Legal

• Report all accidents/incidents/maintenance issues through the correct procedure.
• Adhere to all aspects of Fire, Health & Safety, Food Hygiene, Licencing law, Challenge 21, Trading Standards, COSHH and any other company policies such as Stock and Cash.

Attributes:

• Smart appearance.
• Flexible and committed.
• Highly motivated.
• Passion for food and drink quality and service and standards.
• Be able to work unsupervised in a busy environment.
• Be a team player.

SIGN OFF SECTION

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Detailed above.

TEAM MEMBER NAME

SIGNATURE

POSITION

DATE

___________________

_______________

_______________

___ / ___ / _____

Job Type: Full-time

Salary: £10.00-£10.50 per hour

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Private dental insurance
• Private medical insurance
• Sick pay
• Wellness programme

Flexible Language Requirement:

• English not required

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift

Supplemental pay types:

• Bonus scheme
• Loyalty bonus

Ability to commute/relocate:

• Liverpool, L23 2SE: reliably commute or plan to relocate before starting work (required)

Experience:

• Catering: 1 year (preferred)
• Cooking: 1 year (preferred)
• Kitchen experience: 1 year (preferred)

Work Location: One location

Reference ID: Kitchen Team Member Crosby Area