Job description
Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.
Work location:
CPX Queensway and VIPCity:
EtobicokeWhat you will do:
Coming Soon to A Venue Near You:
Cineplex’s VIP Back of House Supervisors are an integral part of the team who are counted on to provide an exceptional experience to each and every guest. The ability to maintain and execute a clear business vision in providing hospitality and food service execution is critical to this role.
Currently Playing
Responsibilities will include but are not limited to:
- Actively oversee and, when necessary, participate in the execution of VIP Menu standards, food safety, and product quality by all back of house staff.
- Coach, train, and mentor cast members and provide in-the-moment feedback.
- Conduct and participate in interviews to hire new back of house employees.
- Deal swiftly and professionally with Guest concerns on all matters – with a focus on food service quality and presentation.
- Ensure all Health and Safety standards /procedures are being met and the Health and Safety Policy is being followed.
- Ensure ANY machinery or equipment are safe for both guests and employees and locked out if necessary.
- Accurately complete all daily, weekly, and monthly reports as assigned.
Qualifications:
Land Your Starring Role
This role may be a perfect fit for you if:
- You have experience in a similar environment.
- You can analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions required.
- You have demonstrated ability to lead a team during high volume business periods in multiple departments.
- Ability to prioritize and manage multiple activities, attend to employees development while continuing to meet financial targets and reporting responsibilities.
- You have strong conflict resolution, negotiation, and objection handling skills.
Education & Certification
- National Food Safety Training Program
- First Aid (Adult and Child CPR)
- Provincial Alcohol Handling/ Serving Certification
- Certificate/ Diploma in culinary arts preferred.
Become part of our award-winning culture! Discover your next role at the heart of Canadian entertainment and media, that challenges you while offering flexibility and growth.
Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.
Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.
Life at Cineplex
Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies – operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families.
Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies – operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families.
At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully integrated, diversified, and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more.
Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.
We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you.
Learn more about our businesses through the links below.
Cineplex
| Cineplex Digital Media
| Cineplex Media
| Cineplex Store
| Player One Amusement Group
| Playdium
| The Rec Room
| SCENE
About Cineplex Entertainment
CEO: Ellis Jacob
Revenue: $2 to $5 billion (USD)
Size: 10000+ Employees
Type: Company - Public
Website: https://corp.cineplex.com/about
Year Founded: 1999
Cineplex Entertainment
https://corp.cineplex.com/about
Toronto, Canada
Ellis Jacob
$2 to $5 billion (USD)
10000+ Employees
Company - Public
Culture & Entertainment
1999