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Job description

Job Description:
Kitchen Assistant

Function:

Operations

Position:
Kitchen Assistant

Immediate manager
(N+1 Job title and name):

Head Chef

Additional reporting line to:

Catering Manager

Position location:

Cambridge

1. Purpose of the Job – State concisely the aim of the job.

• To provide excellent food service in all aspects of services provided to the client and Sodexo satisfaction in a safe, hygiene, clean and tidy environment for the production and service of food.
• To manage of the food preparation and the kitchen to help achieve budget and financial targets
• To assist in achieving highest levels of internal and external audits

2. Operational Structure

Draft. Version: 27-03-2014

3. Context and main issues – Describe the most difficult types of problems the jobholder has to face (internal or external to Sodexo) and/or the regulations, guidelines, practices that are to be adhered to.

• Continuously working to high quality of service delivery
• Adapt to different service needs for a range of customers
• Working in a fast-paced environment and working effectively to delivery 5-star customer satisfaction

4. Main assignments – Indicate the main activities / duties to be conducted in the job.

• To prepare, cook and serve all food items in line with the service offer and as per training
• To ensure that all food is prepared with due care and attention following recipe cards, particularly in regard to customers’ special dietary requirements: for example, the key 14 allergens and PPDS and calorific values
• Manage the quality and hygiene of the food cycle from delivery to service
• Be proactive in managing stock, reducing waste, and driving sales, ensuring all stock is ordered using order sheets and obtained from nominated suppliers
• Ensure that all equipment used is in safe working order and checked regularly. Report any faults to management and ensure they are rectified and ensure equipment is not used until safe.
• Put forward ideas for service, menu plans and regular and effective promotions and special days.
• Ensure all special functions are completed to the required standard of food and service and are also undertaken within pre-budgeted costs
• Hold daily briefings with the FSA
• Help control and monitor the financial performance of the unit and to maintain costs within pre-budgeted targets.
• Ensure all areas in Sodexo control are clean and hygienic at all times, ensure team carry out cleaning duties as per cleaning schedules or as directed
• To implement and maintain the statutory and company standards and records of hygiene, food safety and health and safety, company policies and procedures and take any action as is necessary.
• Comply with all Company and Client policies and procedures, statutory regulations relating to your workplace, this will include but not limited to fire; health and safety; food hygiene; working safely; COSHH.
• Complete all records as directed accurately and in timely manner
• Ensure that all equipment, monies and the overall establishment is safe and secure at all times.
• To attend a PDR with your line manager and to agree and take ownership of your PDR and your training and development needs.
• Attend company training courses and meetings as requested.
• To continually drive towards service excellence, customer satisfaction and delivering innovation in all areas.
• To support and promote the implementation of all new Sodexo initiatives
• Support manager with any reasonable request as requested

5. Accountabilities – Give the 3 to 5 key outputs of the position vis-à-vis the organization; they should focus on end results, not duties or activities.

• Comply with all Company & Client policies, site rules and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your workplace and training of staff
• Service development and continuous improvement via planned and communicated plan
• Support team to ensure 5-star customer satisfaction is reached

6. Person Specification – Indicate the skills, knowledge and experience that the job holder should require to conduct the role effectively

• Proactive
• Resilient
• Working with others
• Reliable and trustworthy
• Can-do attitude

7. Competencies – Indicate which of the Sodexo core competencies and any professional competencies that the role requires

• Previous experience of working within a team
• Personal innovation and passion for food and service
• Experience working in a standards /compliance environment
• Proven experience in working within a catering environment (desirable)

Job Types: Full-time, Permanent

Salary: £11.24 per hour

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Sick pay
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Cambridge, CB2 0QH: reliably commute or plan to relocate before starting work (required)