Kingston United for Ukraine (KUU) Case Worker

Kingston United for Ukraine (KUU) Case Worker Kingston upon Thames, England

The Royal Borough of Kingston upon Thames
Full Time Kingston upon Thames, England 33351 - 37038 GBP ANNUAL Today
Job description

Employer
Kingston Council
Location(s)
Kingston
Contract Type
Fixed Term
Length of Employment / Contract End Date
31/03/2024
Working Hours
Part Time
Grade
G
Hours Per Week
30
Salary Range
£33,351 - £37,038
Salary Basis
Per annum, pro rata'd to part-time working hours
Actual Part Time Salary
27,792
Leave Entitlement
27 days
Application Deadline

04/06/2023, 23:55

Anticipated Interview Date(s)
W/c 5th June 2023
About the Borough

This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.

Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.

Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.

Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.

We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.

Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.

About the Role

This role should be an interesting and rewarding one - you will be at the forefront of providing support and advice for Ukrainian families. Working in collaboration with different stakeholders and council departments, coming together to work in a coordinated manner to respond to the Ukraine crisis locally. The role sits within the Ukraine Arrivals and Queries team which is part of the Health & Safe Communities department and has been a crucial part of the emergency response within the borough so far.

Key requirements include:

  • Correspondence with guests and hosts in the borough, including managing complex queries
  • Liaising with internal and external partners to manage and support complex case situations eg. relating to housing, integration or other needs.
  • Detailed data monitoring and reporting
  • Manage payments to guests and hosts
About Us

Kingston Council prides itself on providing sanctuary to refugees, vulnerable migrants and asylum seekers. In Kingston, we are committed to playing our part in providing a safe and welcoming place for vulnerable people coming to the UK.

As a result of Russia’s invasion of Ukraine, over 10 million people have fled from Ukraine since March 2022. The Royal Borough of Kingston upon Thames (RBK) has a responsibility to support people coming to Kingston under the ‘Homes for Ukraine’ scheme, we need to ensure that they are safe and well integrated into the borough.

About You

We are looking for a proactive individual who cares about our mission to improve the lives of Ukrainians arriving in the UK. They should:

  • Be flexible and adaptive to meet the changing demands of the role
  • Be a team player who is also capable of working independently
  • Be able to work with large amounts of data in a sensitive manner
  • Be able to demonstrate good communication skills, written and spoken
Our Offer To You

As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. The COVID-19 pandemic has required us to be even more flexible in how we work and manage staff workloads, ensuring they have the correct equipment and resources to be able to maximise their talents and looking after their wellbeing.

Employees have access to a wide range of benefits, some of which include:

  • Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
  • Three volunteering days per year
  • Flexible and agile working arrangements
  • Comprehensive learning and development programme
  • Discounts on a range of local shops, restaurants, gyms and leisure centres
  • Interest free season ticket loans
  • Local Government Pension Scheme
  • Bicycle loan facilities and cycle to work scheme
  • Zip car scheme
  • Free eye tests and contribution towards glasses
  • Confidential wellbeing and counselling support
  • Subsidised gym membership
Application Process
Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.
Additional Information

We pride ourselves on being a diverse, tolerant and welcoming Borough and we aim to create a workforce which reflects the community we serve. We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates as these groups are currently under-represented in our workforce.

We are proud to be recognised as a Disability Confident employer, and are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.

We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.

We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.

The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance.

Important Information - Criminal Records
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Kingston United for Ukraine (KUU) Case Worker
The Royal Borough of Kingston upon Thames

www.kingston.gov.uk
Kingston upon Thames, United Kingdom
Ian Thomas, CBE
$100 to $500 million (USD)
1001 to 5000 Employees
Government
Regional Agencies
2005
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