Key Account Manager - Specifications Remote
Job description
- Develop relationships with key specifiers & partners and be accountable for developing those relationships to ensure Specifications include reference to BRE products
- To add value to our customer relationships through adding technical and commercial insight regarding the value of BRE products at the Specification stage in Construction projects
- To drive business development by engaging new and existing partners at the Specification stage
- To ensure the handoff process between Specification, account management/project management and delivery is smooth to ensure customers are delighted
- To identify (through stakeholder mapping) targets against which progress can be measured, working closely with the Corporate Affairs, Sales, Marketing and Operational teams
- To develop, with Product, Marketing and Sales teams, a ‘Challenger’ led approach to Specification at BRE and input into the development of collateral to improve conversion rate of Specification sales
- To anticipate and articulate any service or relationship issues and collaborate with relevant teams to mitigate these
- To engage in the design and planning processes for BRE’s products and services
How will success be measured?
- Quantity and quality of Specifications and delivery against agreed plan and KPIs
- Value-based and commercial outcomes from strategic customer and industry body relationships which have a direct impact on business performance
- A clear strategy for developing our national and international Specification approach for Construction and Infrastructure projects
- A clear methodology of converting Specification success into revenue
What experience and skill does the role need?
- Insight and understanding of Construction & Infrastructure markets at a national and international level
- Experience of building, managing, and sustaining strong relationships with senior internal and external stakeholders, particularly where they have differing requirements, demands and measures of success
- Collaborative approach working with and across all relevant internal BRE teams (Product Management, Sales, Marketing, Operations & Finance) and comfortable working in a dynamic team environment
- Full support of, and engagement with, the continuous improvement of business process and business rules
- Consistent, thorough, and accurate use of the CRM to ensure all customer conversations are documented, BRE sales & operations process is followed and that there is full visibility of activity for the wider BRE teams in support
- High level of influencing/diplomacy skills and the ability to balance competing interests and manage multiple stakeholders with complex and competing objectives
- Ability to co-ordinate and support commercial negotiations with multiple stakeholders with other colleagues in BRE following established pricing processes
- Technical knowledge of BRE’s products and services and ability to personify our expertise in building science
- Commercially driven thinker who thrives in context of ambiguity and cuts through to focus on long term effective outcomes
- Excellent organiser and responsive, with excellent attention to detail
- Able to work under pressure and to conflicting demands
- Gravitas to represent BRE with senior external parties which include Government and industry experts
We’re building a diverse and talented team at BRE because we know that different perspectives, experiences and skills will help us be more innovative and mean that we can help deliver effective solutions for our customers.
This is a non-exhaustive summary of your role and is non-contractual. In addition to the above, you may be required to undertake additional duties in order to properly execute your role. This job description is subject to variation from time to time in order to meet the changing needs and requirements of our industry, as well as customer and business demands.
The experience requirements above are provided for guidance purposes, however we would welcome applications from candidates with more or less relevant experience who can demonstrate their suitability for the role.
Whilst this advert may state a specific location or hours, we encourage flexibility and are happy to have a conversation on how this role could be fulfilled in a different way.
Please also note that should we receive a large number of applications for the role, we may close the advert sooner than the specified closing date, so please do apply at your earliest convenience to avoid disappointment.
