Job description
We are a highly successful family run business that has a great working environment and culture.
We are now looking for a dedicated Key Account Manager with an excellent customer centric focus, and a natural desire to nurture relationships to maintain and grow sales revenue and gross profit within an existing list of accounts through proactive account management, adopting a true partnership approach.
Responsibilities:
- Operate as the primary point of contact for key account stakeholders
- Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners
- Maintain regular contact with multiple key stakeholders at each client
- Carry out regular business reviews with all key stakeholders - in person, by phone or video call
- Identify new opportunities for the introduction of products and categories to the client
- Review products purchased, identify trends and link to core products with a focus on the introduction and sale of own brand products
- Obtain testimonials and referrals, liaising with marketing to develop appropriate marketing materials
Our ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing our existing clients, as well as generating new business by identifying, implementing and executing new strategies.
You will need previous experience within a similar account management environment, with a natural desire to engage and support the customer, ensuring relationships are built upon, developed, enhanced and maintained, and know when to raise issues before they become a problem. You will want to develop and grow with the role, and will need to be positive, enthusiastic, engaged and dedicated.
This is an office based opportunity, working Monday - Friday, with regular travel to client sites.
Basic Salary of up to £45k (dependent upon experience), plus performance related bonus (uncapped), and a company car/car allowance.
Job Types: Full-time, Permanent
Salary: £40,000.00-£45,000.00 per year
Benefits:
- Discounted or free food
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: One location