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Job description

Role: Key Account Manager

Location: Hybrid -Corby Salary: £40,000 + bonus Contract: Permanent, 37.5hrs per week

Hours: Full time 5 days (9-5pm)

My client dynamic forward-thinking consultancy who are looking for driven and Key Account Manager to retain top customers and nurture those key relationships over time. You'll become a strategic partner and advisor to the customer, understanding their needs and establishing opportunities to enhance their customer experience.

Benefits

• 25 days holiday (plus bank holidays) - and if that’s not enough you can also buy & sell holidays too.
• You can earn 3 extra days off per year!
• Free parking
• Yearly company-wide holiday
• Summer and Winter Parties
• Employee Assistance Programme - with 24/7 access to a Remote GP
• Cycle to Work Scheme & Tech Scheme
• Pension Scheme
• Life Assurance cover

Responsibilities:

• Provide a high-quality Account Management service for our most valuable customers with the aim of building long term relationships that increase retention and unlock opportunities.
• As a dedicated resource for key accounts, you'll be committed to helping them solve their problems, realise their business goals, and achieve success.
• You'll work closely to he customer to understand their specific needs to improve customer retention.
• You'll understand the customer journey and make recommendations to drive a consistent customer experience.
• Establish regular touchpoints with customers to help build trust and rapport.
• Working closely with the sales team to help maximise sales targets.
• Research our competitors within the marketplace to understand how we can develop our customer proposition.
• Liaise with the marketing team to develop and deliver effective marketing initiatives that support he customer journey.
• You'll help to provide data, reporting and trends that help the business to understand customer needs.
• Work closely with stakeholders to ensure a smooth handover to customers.
• Work effectively with all other departments to support in the delivery of company objectives and projects.

Skills & Experience

• You have previous experience as an Account Manager/Senior Sales Advisor within the energy market.
• You'll have experience of providing account management to high value accounts.
• Excellent influencing and negotiation skills, with the ability to find Awin-win solution.
• Self-motivated with the drive to deliver results within a competitive market.
• Outstanding communication skills (verbal, written and listening).
• Solid problem solving, decision making and analytical capability.
• Accurate, with a thorough approach and attention to detail.
• Initiative and a desire to learn & grow with the business.
• Resilient and able to work under pressure.

If interested in our Key Account Managerrole please apply below."

Job Types: Full-time, Permanent

Salary: £40,000.00-£45,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Childcare
• Company events
• Company pension
• Employee mentoring programme
• Flexitime
• Free or subsidised travel
• Free parking
• Life insurance
• On-site parking
• Transport links
• Work from home

Schedule:

• Flexitime
• Monday to Friday

Supplemental pay types:

• Bonus scheme

Experience:

• Account management: 1 year (required)
• Energy sales: 2 years (required)

Work Location: Remote

Reference ID: 555