Key Account Manager Heathrow, England
Job description
This a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else
British Airways has an exciting opportunity for you to join our Global Sales Team as a Key Account Manager based in the UK.
This is an important role within Global Sales and the successful candidate will have revenue responsibility for some of our largest Global Travel Management Companies (TMCs). You will engage with and influence key players within the travel industry. The roles involve working alongside joint business partners from Iberia, American Airlines, Qatar and Japan Airlines, aligning a cohesive strategy and mutually agreed objectives.
The successful individual will have a positive attitude, good interpersonal skills and an ability to engage in an inclusive and respectful working environment. We are looking for someone with a confident, driven demeanor who also has extensive sales experience. Advanced negotiation, communication and influencing skills are key, alongside a digital mindset and the ability to achieve revenue targets and inspire change in a self-directed, fast-paced environment.
Key duties to include:
- Delivering revenue by understanding customer needs and matching to relevant products
- Analysing data and using insights to drive revenue generation
- Conducting high touch performance reviews to drive deal performance and strategy
- Negotiation of Sales and Marketing agreements and implementation of activities
- Sourcing new business opportunities
- Upselling opportunities to existing customer base
- Delivering face to face and digital conferencing/training
- Representation for BA/IB and collaboration with joint partners
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
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