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Key Account Manager (Plumbing & Drainage)

Cheshire/Home Based

Permanent

£40,000 - £45,000 + car allowance + commission and benefits

The Client

Our client is a national, leading service provider that specialises in complete drainage and plumbing services to a wide range of clients, managing all domestic and commercial drainage and plumbing failures. The company provides a quick and competitively priced response to their clients’ needs whether it be a simple blockage, a drain collapse or a burst water pipe. They currently have an opportunity for a Key Account Manager to work directly with their Sales and Marketing Director. Their head office is based in Cheshire but essentially this is a home-based position with national coverage.

The Role

• To establish, maintain and develop a portfolio of national sales accounts, ensuring that they operate within clear and transparent service delivery frameworks, meeting and exceeding all reasonable client expectations on an ongoing basis;
• To support the Sales and Marketing function and peers nationally to increase overall revenue working strategically to ensure longevity with existing customers and form strong links in the development of new business leads;
• To work in a collaborative way with colleagues within the company and beyond to support the company’s growth and expansion into new business areas;
• Industry focused sales and business development and overseeing bid management and the tender process;
• To support the Sales and Marketing Director in implementing productivity, quality, and customer-service standards;
• Meet and exceed sales targets where possible using forecasting tools;
• Matrix working with other National Sales Colleagues to establish corporate sales objectives;
• Maintains and expand customer base, building and maintaining rapport with key customers; identifying new customer opportunities.

Skills/Competencies/Experience Required

• Proven experience of sustained achievement of managing key accounts – preferably within the facilities management, local authority, retail, construction or building services sector;
• An understanding of writing and formulating winning bids and tenders, as well as a solid understanding of the bid and estimating process including RFQs, ITTs and PQQs;
• A strong background in account management and a knowledge of contract management /service level agreements;
• Experience of managing complex budgets and achieving value for money for the client
• Excellent communication skills including strong verbal and written presentation skills with the ability to produce board reports;
• Ability to simplify complex information to non-technical audiences;
• Ability to build rapport with staff and third parties staff at all levels

The Rewards

The rewards for the successful candidate are excellent. The company are willing to pay a competitive starting salary up to £45,000 (D.O.E) + car allowance and a strong commission structure. In addition, a good benefits package will also be offered.