Job description
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Knowledge and Information Management
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About the job
Benefits
Things you need to know
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About the job
Job summary
HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing digital services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations.
We are undergoing a major transformation programme, which includes a major investment in digitisation. This means customers can do more for themselves online, in real time, on computers, tablets and smartphones therefore we are building a team of outstanding people who will create and run these new and improved technology services.
Chief Digital and Information Office (CDIO) set the technology direction for HMRC and deliver the high-level design for all IT solutions. We are responsible for building and running HMRC IT services along with providing IT change and operational support.
If you’d like to find out more about our work and our people take a look at our HMRC digital blog and follow us on Twitter @HMRCdigital
The Customs Borders and International Group are responsible for the end to end service management and development of over 100 separate services from the generation of Trade Statistics, to the administration of Customs and Excise duties
This is an exciting time to join an organisation that probably doesn’t work how you’d imagine a government organisation would.
See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.
Job description
This is an exciting time to join a priority, high profile Programme of work within the CDIO Borders Transition Programme. Working in a fast-paced environment, delivering IT changes to meet Policy intent and Ministerial objectives. We are looking for applicants who can ensure effective IT systems operate at the border and enable the continued safe movement of goods, now that the UK has left the EU with a negotiated agreement.
As a Junior Project Manager, you will be supporting the delivery of IT projects or work strands within a Programme of deliveries. You will optimally support and deliver specified elements of the IT Projects, on budget, to specification and aligned with Project governance, ensuring the processes are in line with departmental and ministerial requirements.
We require strong communicators who can engage with individuals comfortably. Championing the Project & Portfolio Management profession.
This is an excellent opportunity for someone looking to develop themselves by working on a major and high-profile Civil Service change programme.
At HMRC, we are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As a Junior Project Manager, you will:
Support the Senior Project Manager to deliver the required project.- Support the development of and maintenance of the project plan for each stage of the delivery lifecycle, ensuring updates are recorded timely and accurately.
- Facilitating project workshops/meetings, with documented outputs and actions and timelines to inform the project plan.
- Support the effective management of project risks, issues, dependencies and constraints. Working with key stakeholders to identify and track mitigations and escalating where appropriate.
- Work with a diverse range of stakeholders across the organisation, supporting the identification of key stakeholders and ensuring all individuals have been engaged in the development and delivery of the project.
- Supporting the planning and monitoring of overall progress of the project through the use of recognised project governance and reporting/planning tools.
- Working collaboratively with internal and external stakeholders to clear blockers or raising where appropriate.
- Supporting/contributing to the business cases that justify projects, ensuring costs/spend and change requests are tracked and monitored effectively.
- Supporting the design and development of appropriate implementation products to ensure success of change within the business.
- Supporting the project to ensure alignment with Change Framework governance standards, identifying and acting upon lessons learnt.
Person specification
Essential Criteria
The successful candidate will need to demonstrate knowledge and experience in the following key Areas:
Understanding of how small to medium scale technical and IT change can be delivered using project methodologies.- Commercial awareness including managing and monitoring of project costs and budgets ability to effectively challenge external suppliers to ensure best service and value for money.
- Excellent communication and stakeholder management skills.
- Able to demonstrate the professional credibility required to work collaboratively across project and organisational boundaries.
- Ability to flex across a range of priorities and deliver quality outcomes in a fast-paced environment.
- Ability to facilitate project workshops and events.
- Demonstrate a working knowledge/understanding of project planning and reporting tools.
Desirable Criteria
It would be beneficial if the applicant had an awareness of the following.
Understanding and practical experience of both Agile and Waterfall methodologies.-
Project Management understanding/accreditation e.g. Prince2.
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.
Things you need to know
Selection process details
As part of the application process you will be asked to complete CV and personal statement. The personal statement is up to 750 words and should be based around how you meet the job criteria.
An initial sift based on personal statement may be held if a large number of applications are received. If your application progresses to a full sift, all sift criteria will then be considered.
We reserve the right to raise the score required at any stage of the process in order to manage numbers.
Interviews will be based around your experience.
Interview dates to be confirmed.
A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Eligibility
To check that you are eligible to apply, review this eligibility information
Important information for existing HMRC contractual homeworkers:
This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need, so please review the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you are able to travel to.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments, and contact [email protected] as soon as possible.
Equality and Diversity
We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued, supported and comfortable being their true self at work.
We’re proud to be a diverse and inclusive employer, supporting social mobility by giving opportunities to people from all walks of life. We want to maximise the potential of everyone who chooses to work for us and offer a range of flexible working patterns and support. Our aim is to make a fulfilling career at HMRC accessible to you.
For more information on how we make this happen, review this information on our culture and values.
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Locations
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
Security Update
For more information on the level of security checks we will carry out, review this information on security checks
Further Information
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process.
Duplicate applications for the same vacancy will also be withdrawn.
Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document "Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk
Problems during the application process
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
If you think you’ve made a mistake on a submitted application (e.g. you’ve ticked the incorrect eligibility box), please contact [email protected] at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.
Please use the subject line to insert appropriate wording e.g. Please re-open my application - 288136 & vacancy closing date 14/06/2023.
For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team