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We help holidaymakers love their journeys

We’re the world’s first tech platform for flight-free holidays. We help people love their journeys, and are proud to be a certified B Corporation. Founded in March 2020, we’ve sent over 3,000 people away with 98% five star reviews, and regularly appear in mainstream press from the Times to the Guardian. We’re growing 5x year on year, and have no plans to slow down until flight-free travel is mainstream.

We're looking for a Junior Product Analyst to join our team and work closely with the Head of Product to shape and realise Byway's product vision for the first flight-free holidays platform. In this role, you'll be responsible for managing our Product analytics, supporting our sprint and backlog management, and performing end user testing. You'll use data to inform product decisions and prioritisation, help manage and optimise our product development process, and work closely with our tech team to optimise the delivery and perform end user testing.

Your key responsibilities

• Manage the Product Backlog, collaborating with cross-functional teams (e.g. marketing, sales, delivery) to translate business requirements into user stories, scoping tickets, triaging and adding to sprints and/or the product roadmap
• Manage the sprint planning and delivery process including helping the tech team to plan their work, removing blockers, tracking progress and reporting on performance
• Manage functionality and user testing, conducting technical tests yourself, including cross device, and supporting business owners to test their features

• Build, manage and develop our Product data analytics, including KPIs for existing and new projects/features and self-serve reporting tools for the business, and share regular reports with the wider business to inform decision making
• Manage error reporting and identify and execute actions to bring down errors, including allocating bug fixes and opportunities for improvement to the right people
• Use data to develop the product, run experiments including AB tests to validate hypothesis and put in place a continuous data discovery loop process

What we’re looking for

• A year or two of prior experience in a product role including sprint and backlog management
• Data analysis experience, including Google Analytics and Excel/Sheets
• Excellent analytical and technical skills, experience working with large datasets and good statistical knowledge including of significance testing and sample sizes
• Excellent communication skills with the ability to translate technical talks to other areas of the business, and business needs into tech requirements
• Superb project and time management skills to ensure things are done to schedule
• A good eye for detail so that user testing is accurate and rigorous
• A start-up mentality: curious, adaptable and willing to jump in wherever needed

What would be great (but isn’t required)

• Experience working in an Agile environment
• Experience in a high growth startup and/or travel
• Familiarity with BI tools like Looker or Tableau

What we offer

• £30K - £35K p.a. depending on experience
• Company ownership through equity
• One cost-price Byway holiday per year
• An annual autumn Away Day and a team weekend away in the spring
• 20 days wherever: work when you like and where you like for most of the month - we’ll fund a day a week in a coworking space
• 2 days together: join our team in the London office two days each month including our monthly social

We’re committed to building a diverse culture and are eager to receive applications from all backgrounds, including from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.