Find More Than 10K+
United Kingdom Jobs

Purpose of role:

To ensure all key change activities and projects, are aligned to Small World’s long-term strategic vision, use the agreed Change Programme Governance Framework. Providing guidance and support to stakeholders within the Change Programme, and across the business.

Role details:

• Ensure monthly project status reports are completed on time, to the expected quality, and in the required format. Collate these documents for leadership review.

• Preparation and maintenance of project documentation.

• Maintenance of the Risk & Issue log, ensuring risks are captured in the correct format and that mitigation plans are valid and in place.

• Arrange and facilitate regular Change Programme governance forums with the correct attendees and agenda agreed in advance. Capturing key actions and ensuring these are communicated to stakeholders.

• Act as a Change ambassador. Supporting people in the business with Governance Framework and driving good practice.

• Support a continuous improvement culture; identifying ways to improve governance frameworks and the way we work.

• Working with Project Champions and Project Managers to ensure that all governance and documentation completed the expected level of quality.

• Work with Exec Owners to develop a Project Mandate, guiding what is expected.

• Complete quality assurance and audit checks on projects.

• Manage Project Drive, storing documents aligned to naming convention and archiving documents as required.

• Track Project financials in collaboration with finance business partners.

Person Specification

• Actively enjoys working with people from different cultures and languages.

• A self-starter, who works well independently, must be exceptionally organized, and can accomplish tasks effectively.

• Collaborative in approach, who engages with stakeholders providing clarity and support clear communication.

• Fluency in English is essential.

Skills & Experience

• Possess high attention for detail and ability to multitask

• Can facilitate project meetings with multiple attendees, capturing detailed actions with assigned owners.

• Proven ability to perform effectively in a fast-paced, high-growth, rapidly-changing environment.

• Experience in working with multiple stakeholders.

• Proficient in MS Excel (or similar) and MS PowerPoint.

• Analytical, good problem-solver, and strong critical thinking skills.

• Able to effectively articulate and present technical / process information and risks to non-technical users and business sponsors.

• Ability to update senior stakeholders, adapting presentations to the correct level of detail.

• Experience in payment processing or financial services is desirable.