Junior Operations Assistant (Apprenticeship) Kingston upon Hull, England
Job description
Junior Operations Administrator (Apprenticeship), Hull/Remote (Hybrid Working)
Salary: £12,000 + Benefits
Are you looking for a role that enables you to learn and grow your skills? We have a brilliant opportunity for a Junior Operations Administrator Apprentice to join our fantastic team!
About the Role
As the Junior Operations Administrator Apprentice, you will work closely with the central services team to deliver activities that make Summit a great place to work. You will support our Operations, HR, IT and Recruitment functions and manage the day-to-day running of Summit facilities. You will also manage the staff social event calendar and support with internal staff communications on key initiatives. You will spend 100% of your time working on activity for Summit and will not be required to attend college.
Your role will give you fantastic, real-world experience as you become an integral part of the team, providing a key support function in the business to enable Summiteers to perform at their best, get the information and resources they need and create a fantastic working environment that Summiteers love to be in and can thrive.
You will add value to the team by:
- Supporting with the management of Summit office and facilities, acting as a liaison between the landlord and Summit team, and sharing important updates as required inc. building access, parking arrangements, contractor management, building repairs, refreshment orders etc.
- Leading on our staff events calendar, organising events for staff, keeping track of budgets and liaising with external companies to organise venues and similar. Working with other Summiteers to deliver events to a high standard.
- Supporting HR to manage our learning and development initiatives, including training session administration, reporting and feedback
- Supporting our Talent Partner to manage on site recruitment activities as required
- Supporting our Operations and Finance functions to report on staff utilisation and capacity
- Supporting with process management across the business, updating key documents and files to best practice as required
- Managing internal staff communications, ensuring company meeting presentations are ready to present and are consistent and follow up notes are shared
- Managing and updating the internal organisation chart
- Ensuring all tasks in workload management tools (e.g., Asana) are updated in an accurate and timely manner.
- Responsible for ensuring planned work is completed on time and to a high standard
- Attending meetings and calls when required, both onsite and remotely.
You will be working alongside people across the business, supporting and assisting in a fast-paced environment in a wide and varied role. This really is an amazing opportunity to kickstart your career!
You can also read our blog here to find out more about the experiences of a Summit apprenticeship: www.summit.co.uk/celebrating-our-summit-apprentices/
This 18-month apprenticeship involves flexible working and allows you to work flexibly from home as well as our office in C4DI, Hull Fruit Market. Summiteers are asked to attend our office 2 days per week, the rest of the week can be done from home. Your apprenticeship course will take place on at Hull College, and you will be given time back in the week to attend this course.
About you
Our ideal Junior Operations Administrator Apprentice will have attention to detail, consistency and an ability for creative problem solving are vital to be effective in this role. You will enjoy and be able to easily adapt to different personalities, being a proactive team player who is motivated by helping others, and organised, enabling you to manage a diverse workload and follow processes accurately. This is an entry level national apprenticeship, so no previous experience is required, full training will be provided. Key skills and knowledge include:
Some basic knowledge of business management would be beneficial, either through education or similar- An ability to maintain confidentiality around sensitive issues to support the central teams working directly in these areas
- Confidence in communicating effectively
- Willing to learn, develop and grow
- Keen user of computers and computer software, experience of using Office365 packages is preferred.
About the benefits
Our culture is friendly, professional, entrepreneurial and focused around our people. At the heart of our business are our core values, which we regard as fundamental to our way of working. We believe in passion, honesty, kindness, teamwork and learning while having fun!
We offer opportunities for progression within an established online-retailing specialist, as well as a range of benefits including:
Flexible working: From flexible start and finish times, to having every other Friday off, we trust our people to work flexibly around their lifestyle and family arrangements.- Study days: Up to four days every year for you to take time out of the day-to-day to work on personal development activities and hone your professional skills.
- Up to 29 days' holiday per year (plus bank holidays): Our employees start with 25 days' holiday per year, increasing to up to 29 days with long service. You would also have the opportunity to purchase additional holidays with our holiday purchase scheme.
- Milestone days off: Whether it’s your birthday, you’re getting married, or it’s your child's first day at school, we want you to take the time off work to enjoy these special moments.
- £250 per year ‘experience for life’: Up to £250 a year to spend on pursuing a dream or to take part in an activity that leads to greater personal development.
- Discounts and benefits: Our rewards platform gives you access to discounts and offers on over 1000 retailers. From your weekly shop to a one-in-a-lifetime holiday, there will be a discount to suit your needs.
- Bupa health cash plan: We understand that everyday healthcare costs can quickly add up. We offer a cash plan through Bupa to claim back those costs such as a prescription or trip to the dentist.
- Bonus scheme: When Summit do well, we want our teams to reap the rewards so we have an annual bonus scheme based on company profits.
- Life assurance: Your family matters to us, in the event that something terrible happened, we want to make sure they are looked after.
- Religious holiday swaps: As some of our UK bank holidays are traditionally based around Christian events, we want to ensure we’re being inclusive and letting people celebrate religious holidays that matter to them.
About us
Summit is a Changemaker in online retailing and a performance marketing specialist. For 21 years, we have worked with some of Europe’s most successful retailers and brands, helping them to transform their online business, growing their customer base and making them more money from retailing online. We pride ourselves on our retail experience, our business agility, our genuine people and our proprietary technology, combining all of these with our performance marketing expertise to drive measurable value for our clients. More information on Summit can be found on our website: www.summit.co.uk.
If you are interested in kick-starting your administration and operations career, we look forward to hearing from you. Successful candidates must have and be able to evidence their right to work in the UK. No speculative agency CVs please.
Additional keywords: admin, administrator, business, support, operations, apprenticeship, trainee, apprentice, HR, finance
