Junior IT Network Administrator London, England
Job description
Servcorp is a global leading premium Workspace Solution. Servcorp specialises in Serviced Offices, Virtual Office & Coworking providing the highest quality office space and 5-star service in the market. We are actively looking for an IT Administrator to join our young, busy, fast-paced and dynamic team in London.
Position Overview:
· To be a representative of Servcorp and specifically its Information Technology (IT) department to our external clients, partners, shareholders and stakeholders
· To provide high level operational and technical leadership in areas such as internal and external IT support, client IT services, IT personnel, project management, team training and IT sales
· To provide exceptional client service and increase revenue by providing IT Services to Servcorp clients
· In depth understanding and training of Servcorp IT products and services
· Deliver the highest levels of system uptime, response times, and upkeep of Servcorp IT infrastructure
Essential Job Functions:
· To provide IT services to Servcorp clients and be part of the initial sales process
· Maintaining and monitoring Servcorps regional Network
· Critical fault and escalation management
· Service and maintain support requests using Zendesk ticketing system
· Record and charge for time spent on IT support requests
· Be part of various projects and deployments
· Provide monthly reporting to the senior management
· Manage IT related risks and provide mitigation strategies where appropriate
· Friendly, easy to get along with and approachable
Knowledge of:
· Cisco Networking and Wireless technologies.
· Microsoft technologies, including Hyper-V , Active Directory Management, Office 365, MS Exchange, DHCP, DNS, Desktop OS Server OS
· The Information Technology market, particularly in the EMEIA region
Skills/Abilities:
· 1 to 3 years experience in IT
· Highly client focused
· Team player and ability to lead by example
· Technical ability to perform essential job functions
· Willingness to further technical knowledge and desire to succeed
· Troubleshooting techniques and going the extra mile
· Excellent time management skills
· High attention to detail
· Excellent written, verbal communication and presentation skills
· Ability to meet deadlines
· Professional presentation and attire
It's time to take action, make that career defining move and join the Servcorp team today!
Job Type: Full-time
Salary: From £35,000.00 per year
Schedule:
- Monday to Friday
Work Location: One location
