Junior IT Desktop Support Engineer London, England
Demica
Full Time
London, England
29560 - 50000 GBP ANNUAL Today
Job description
We are looking for a Junior IT Desktop Support Engineer who is enthusiastic to join our small Internal IT support team providing 1st – 2nd line support to the firms globally based 300 + employees & outsourcing partners both in person and remotely.
This is a Hybrid role predominantly office based in the City of London with some opportunities to work from home.
What you'll do
- Resolve ad-hoc 1st and 2nd line desktop support issues.
- Manage support requests via Jira ticket portal, email, telephone & slack.
- Provide IT support for internal and remote users.
- Active Directory tasks including user accounts & groups.
- MS Exchange tasks - creation of user mailboxes, shared mailboxes and distribution lists.
- Provision Laptops and accounts for new starters.
Who you are
Required Skills:
- Experience of a 1st line desktop support role
- Knowledge of Office 365 suite – (Outlook, Word, Excel, PowerPoint, Teams and SharePoint).
- Knowledge of Windows 10 & Windows 11
- Knowledge of Cloud Computing technologies - MS Azure & MS Endpoint (Intune)
- Experience of building, maintaining & provisioning of Laptops
- Awareness of IT Security
- Experience of using Call Management system - Jira
- Enthusiastic with a can-do attitude
- Happy to get involved with resolving any issues that arise
- Able to support people at all levels of the business
Desired Skills:
- At least 2 years’ experience of a 1st line desktop support role
- Knowledge of Active Directory
- Knowledge of VOIP Technologies
- Experience of Mobile Device Management
- Willing to learn and develop your career
About Demica
We are a market-leading fintech, powering the trade finance programmes of the world’s largest trade banks and corporations.
Demica’s proposition is simple: our intuitive, cloud-based platform enables financial institutions and corporates to automate and scale their working capital solutions.
Today, we have over US$27bn of Assets under Administration (AUA)* on our platform, across the full spectrum of working capital products. Funded by a diverse range of banks and institutional investors, these programmes enable companies to strengthen their supply chains and redeploy capital to drive growth.
Demica’s proposition is simple: our intuitive, cloud-based platform enables financial institutions and corporates to automate and scale their working capital solutions.
Today, we have over US$27bn of Assets under Administration (AUA)* on our platform, across the full spectrum of working capital products. Funded by a diverse range of banks and institutional investors, these programmes enable companies to strengthen their supply chains and redeploy capital to drive growth.
- Assets under Administration is the total value of the receivables on the Demica platform across receivables and payables programmes as at 31st December 2022.
Demica
www.demica.com
London, United Kingdom
Unknown / Non-Applicable
51 to 200 Employees
Company - Public
