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From Merchandising and Marketing - Product Development and Design, through to Supply Chain and Space Planning - our mission is to bring stylish wardrobe, home and beauty essentials to our customers via an easy, inspiring shopping experience online and in store that will delight them every time.

As we accelerate the transformation of our business to suit the changing needs of our customer, we need results-orientated colleagues that not only have a passion for our product, but a strong team working ethos, creativity and a healthy commercial aim to join us on our journey.

We are currently looking for a talented delivery manager to join our Brands Team, this would suit someone with training and learning development experience and someone who enjoys systems and is confident to become an expert in our product onboarding system. You will be training and supporting our Brand partners when they first come on board and on their journey with us. You will be part of a team that works out the best ways to improve processes for bringing in new Brands into our M&S family. You will work as part of an enthusiastic and fast paced team, it is an exciting and interesting place to work come join us on our Brands journey.

This is a brand-facing role and will require you to engage with external Brand partners and internal stakeholders across a wide variety of work streams such as buying & content & imagery teams and technical teams to deliver products into the business to a critical path.

• You will be working with our innovative product onboarding system. You will be responsible for understanding how our onboarding system works for each of the different operating models we use – be it wholesale, consignment, or dropship.
• You will be responsible for developing training and training both internal and external teams on all elements of the system as we roll out to circa 200 Brands across our business units.
• You will work with the technical teams as a subject matter expert to support them on new requirements to move the system forward and ensure that we are developing an industry leading tool. You will support developing user cases and planning user acceptance testing, ensuring that training is kept up to date and all users are trained on any changes.
• You will plan and manage the flow of Brands onto our onboarding system, aligning with onboarding requirements from the different business units. Ensuring that brands are trained in a timely manner to ensure that we hit the seasonal critical path.
• This role is best suited to candidates who have a proven track record in developing and delivering training and working with systems. Specific experience working in a retailer and ideally with external Brands would be preferred.

• Flexible working approach, with a balance of being in the office and working from home
• Competitive salary plus bonus
• 29 days inclusive of bank holidays
• 20% discount on M&S products
• A range of wellbeing support (including a virtual GP)
• 25% off gym memberships, access to online fitness classes and discounts for complementary health services, such as nutrition and lifestyle coaching

Interested? Apply here!

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

London, GREATER LONDON, ENGLAND;

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