Job description
Avaliable Job Today Here’s Why We Need you (aka job purpose)
Being a member of our Change team is an exciting place to be. As a Junior Business Process Analyst, you will be working with internal parts of the business as well as external suppliers to identify and document business and IT requirements and solutions to enable project deliveries and process improvement.
Here’s what you’ll do for us (aka accountabilities)
1. You’ll use your analysis skills and techniques to accurately capture and document business requirements and identify opportunities to improve the business processes
2. You’ll work through all project phases to support the development and delivery of optimal business solutions, including Target Operating models and business cases
3. You’ll ensure that our customers are fully accounted for when defining requirements
4. You’ll define, execute and sign-off test coverage to ensure that business requirements are satisfied
5. You’ll define, execute and sign-off business verification activities to deliver change successfully into our business as usual operation
6. You’ll always look to build upon experience, capture learnings and recommend improvements to business and project processes
7. You’ll build positive relationships with internal customers and internal suppliers to communicate requirements to provide clarity of changes taking place
8. You’ll continually seek out industry and technical knowledge and improve on professional skills by completing necessary development activities
Here’s what we will do for you (aka benefits)
As well as offering a creative and exciting office environment on the riverside in Bristol, we offer a competitive salary, bonus and pension. Our Brightening Squad work hard – and with a healthy budget – to make SunLife fun to work and together with various charitable events throughout the year there’s always a chance to Give Back.
How you’ll be successful (aka measures)
1. You’ll be known for identifying solutions that meet business needs and processes
2. You’ll make sure that requirements and designs are completed accurately, consistently and on time and clearly aligned to business strategy
3. Your rigour will mean we apply change management processes, operate reliable audit trails and traceability to requirements
4. You’ll make sure that the benefits of the change are clearly stated and owned
5. You’ll make sure that testing approach is clearly documented, and execution is delivered to plan
6. You’ll make sure that business verification approach is clearly documented, and execution is delivered to plan, avoiding adverse impact on operational teams
7. Your deliverables will be signed off by the required stakeholders
8. You’ll engage stakeholders and provide clear communication plans to ensure changes are understood and no surprises
9. Our internal customers will only have great things to say about you. You’ll be known as a key player and receive positive feedback
10. You’ll be suitably accredited and up to date with business analysis practices
Who you’ll be working with (aka stakeholders)
· Project Managers
· Solution Consultants & Subject Matter Experts
· Third party suppliers
· Other internal support functions and project staff
What we want you to bring to the table (aka skills and experience)
· You’ll have experience as a Business Analyst or Business Process Improvement Analyst, ideally in commercial, marketing or financial environments
· You’ll have strong skills in business analysis and process improvement
· You’ll be adept at using skills in facilitation and negotiation
· You’ll pay rigorous attention to detail
· You’ll have good awareness of commercial practices and business processes within marketing and ideally financial services
· You’ll have a good knowledge of existing and emerging technologies and good working knowledge of Office products including Visio, PowerPoint, Word and Excel
· You’ll have sound planning and organisational abilities
· You’ll be able to identify business impacts of proposed changes and be a creative problem solver
What it feels like to work here (aka environment)
Sunlife is an exciting place to be. We’re a small business that’s had lots of change and we think that’s a good thing! You will be operating in a fast moving environment with projects competing for resources. Our focus is on delivery of key projects to time, cost and quality to drive the business forward.
Job Types: Full-time, Permanent
Salary: Up to £35,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
- Life insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Application question(s):
- We offer hybrid working but you will need to come in to the office a few days a week. Do you live in Bristol or the surrounding area?
Experience:
- Business process improvement: 1 year (required)
Work Location: Hybrid remote in Bristol, BS1 6GJ