Job description
The Business Change Analyst ensures each assigned project is closely monitored and all change tasks remain on track at all times. The analyst fully engages with and supports the internal project team(s), the client and other business areas within FNZ, ensuring their requirements are being met. The analyst will ensure the Business Change Manager is kept up to date at all times and important issues are escalated immediately. The analyst will work closely with and support a Lead Change analyst.
The role operates within the Operational Efficiency Department, alongside an AI & Workflow team with a reporting line to a Product Manager.
The team is looking for an additional 2 Business Change Analyst to improve efficiencies and services across the business globally.
The BA role is a key role within this team:
- Defining, challenging & controlling scope of a project;
- Capturing & documenting customer business outcomes
- create requirements, solution designs and agreeing of Joint Target Operating Models;
- Business transformation support and consultancy services;
- Testing
- Analyst & Developer handovers and support;
- 2 + years of experience as Operations Analyst or Business Change
- Able to define proposition and product requirements.
- Understanding of Target Operating Model / AS IS TO BE
- Capable of dealing with complex problems & environments;
- Have strong analytical and data interpretation skills;
- High levels of customer, stakeholder interaction & management.
- Intermediate computer skills essential.
- Organisational, administration and time management skills.
- Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies;
- Remuneration and career advancement is based on individual contribution and business impact rather than tenure or seniority;
- We provide significant financial rewards for high performing individuals; and
- We provide global career opportunities for our best employees at any of our offices in the UK, Czech Republic, Australia or New Zealand.