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We are expanding our Account Management team and are looking for a Junior Account Manager to contribute to the continued growth.

The purpose of this role is to nurture existing client relationships, as well as generate and develop new business opportunities in a variety of sectors including Financial Services, Public Sector, Media, Retail, Travel, Healthcare and Insurance. After completing FDM’s sales training, and learning our business model, we’ll start you on the sales journey at FDM which has significant career advancement opportunities.

Of course, you’re already an excellent communicator with stakeholder management experience. Here is where you will develop your skills and knowledge while building working relationships with multiple stakeholders and ensuring their needs are met.

You’ve gained strong commercial knowledge and use that understanding and experience in the use of analytical tools and techniques. You’re confident when presenting campaign plans and outcomes to demonstrate ROI.

A forward-thinker, you’re eager to continue developing your own skill set and collaborate with team members, sharing new ideas.

Duties and Responsibilities:

You’ll be managing the sales cycle from end to end, working collaboratively with academy, technical presales, marketing, legal and people team. Together you’ll ensure that the content and strategy reflect the brand image of FDM and generates results as determined by the key sales stakeholders.

• Business development – development and execution of go-to-market plan
• Account management - gathering requirements from customers and sourcing relevant candidates from the FDM academies for roles
• Cross functional collaboration with other areas of the business including Recruitment, University Partnerships, People Team, Academy, Product Owners and Sales Management
• KPI management - able to achieve targets and weekly performance KPIs Account Management administration through Cloud CRM management tool – Salesforce
• Providing pastoral support to our in-house trainees, both in the process of securing their placement and in their time on-site
• Attendance & contribution at daily stand up and regular group sales meetings
• Use of collaboration & Networking tools including Microsoft Teams, Yammer & LinkedIn
• Research and development - Staying up to date with industry & sector developments through research

• Sales or customer facing experience
• Impeccable interpersonal and communication skills
• Ability to work under pressure to meet tight deadlines
• Strong organisational skills and meticulous attention to detail
• Commercially aware and target-oriented individuals
• Eager to learn and develop professionally to progress within the business
• Technically proficient in the use of Microsoft Office (Outlook, Word, Excel and PowerPoint)
• Thrives working in a fast-paced environment

FDM Group is a global professional services provider with a focus on IT, working with over 200 clients across multiple business sectors. FDM’s business model is both unique and robust, bringing people and technology together by providing training and career opportunities for people to work with our prestigious clients. With centres across the UK, Europe, North America and Asia Pacific, FDM is one the fastest growing companies in Europe and is listed in the FTSE 250.