Job description
necessary, adhering to the specified standards.
- Keep stock rooms tidy and report stock shortages to the Housekeeping Supervisor or Assistant
- Keep all corridors and public areas tidy and without obstruction.
- Ensure all used linen is placed in the correct areas at the correct times.
- Support with servicing bedrooms whenever necessary.
- Assist Housekeeping team with the periodic cleaning and laundering of all aspects of the housekeeping
- Be polite, friendly and helpful to all guests, maintaining a good level of customer service at all times.
Rooms Division Manager
Assistant Housekeeping
Manager
Housekeeping Supervisors
Housekeeping Assistants Public Area Cleaners Linen Porters
2 of 3
Acknowledge guests and colleagues in a pleasant manner.
- Follow security procedures regarding guest belongings and securing bedrooms.
- Ensure the correct signing in and out and use of issued keys.
- Report daily maintenance problems, following the correct process.
- Communicate feedback to the Assistant Housekeeping Manager, as necessary.
- Hand all lost property in, following the correct process.
- Ensure all equipment is in a safe condition and report any defects.
- Work with discretion and confidentiality.
- Attend any training courses and personal development reviews.
- Be clean, smart and presentable and wear correct uniform whilst on duty.
- Adhere to correct use and storage of all chemicals, materials and equipment,
- Adhere to Health & Safety and Fire regulations.
- Carry out any other duties and show flexibility in hours commensurate with the grade of the post as
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)